Sales Operation Executive - Forex

Job Description

Role & responsibilities - 1. Responsible for acquiring new business by driving the assigned line of business & achieve the set sales targets. 2. Achieve the assigned revenue targets on a monthly/quarterly/annual basis 3. Responsible for margin management. 4. Explore new markets to penetrate & achieve the benchmarked conversion ratio. 5. Responsible for smooth onboarding of customers and conducting seamless operations 6. Responsible for high accuracy and setting excellent customer service standards. 7. Responsible for adhering to the set SOPs, policies, and procedures at the branch & airport 8. Ensuring all transactions are error-free, accurately reported, and reconciled daily. 9. Responsible to bring up to the notice of supervisor/reporting manager any non-compliance /non adherence to the set process and guidelines. 10. Maintain effective coordination between the customer and the branch service delivery team 11. Responsible to report the actual daily position to dealing room. 12. Be a team player and ensure a cohesive working. 13. Relationship management with the customers for a long-term mutually beneficial business association. 14. Ensure adherence with statutory requirements comprising RBI, FEMA, and AML guidelines 15. Analyzing the CRM data and refining/sharpening the approach of the team 16. Giving inputs to the Digital Marketing team about customer trends and preferences Preferred candidate profile - Minimum HSC passed Excellent communication skills 0-5 years of experience