Job Description

Job Role/ Responsibilities :1. Sales Strategy & Execution: Develop and execute sales strategies to drive growth in the surfactants business across defined geographic regions or market segments. Build and maintain a strong pipeline of prospects, identifying opportunities for new customer acquisition as well as upselling and cross-selling to existing accounts. Negotiate and close large contracts and manage pricing strategies to maximize profitability. Establish clear and realistic sales targets and work towards achieving and exceeding them. 2. Customer Relationship Management: Build and nurture long-term relationships with key accounts, ensuring customer satisfaction and loyalty. Serve as the primary point of contact for key customers, addressing their needs and offering tailored solutions based on surfactant applications (e.g., cleaning, emulsification, foaming, etc.). Provide technical support to customers in the selection and application of surfactants, ensuring alignment with their business needs. 3. Market Development: Identify new markets and business opportunities for surfactants and actively pursue growth in those areas. Track industry trends, competitor activities, and customer needs to adjust sales approaches and remain competitive. Gather market intelligence and feedback to support new product development and product positioning in the marketplace. 4. Sales Leadership: Lead, mentor, and motivate a team of sales professionals to achieve sales targets and drive team performance. Conduct regular performance reviews and provide coaching and training to ensure the sales team remains knowledgeable about surfactant products and market developments. Coordinate with marketing, R&D, and operations teams to ensure smooth project execution and customer delivery. 5. Technical Expertise & Product Knowledge: Maintain a deep understanding of surfactant chemistry, applications, and regulatory considerations in various industries (e.g., personal care, household, industrial, agrochemical, etc.). Work with technical and R&D teams to provide clients with customized solutions that meet their specific needs. Present surfactant solutions to customers through technical seminars, webinars, and on-site visits. 6. Reporting & Documentation: Prepare regular sales reports, forecasts, and performance updates for senior management. Ensure timely and accurate documentation of all sales activities, customer communications, and contract details in CRM systems. Provide input into sales and marketing strategies based on customer feedback and market insights. 7. Collaboration & Cross-Functional Work: Collaborate closely with the product development, marketing, and supply chain teams to ensure product availability and timely delivery. Work with the operations team to resolve any customer issues related to product quality or delivery. Location : Churchgate, Mumbai Required Skill Sets : Technical Expertise: Knowledge of surfactant chemistry, formulations, and applications. Sales Expertise: Proven ability in B2B sales, lead generation, negotiation, and closing deals. Communication: Strong verbal and written communication, able to convey complex information clearly. Market Knowledge: Deep understanding of industry segments, trends, and competition. Leadership: Experience managing sales teams, cross-functional collaboration, and coaching. Problem-Solving & Analytical: Ability to analyze data, resolve issues, and make informed decisions. Project Management: Ability to manage multiple priorities and meet deadlines. Financial Acumen: Strong pricing strategy and budget management skills. Educational Qualifications : Specific UG Qualification-Btech Experience Overall 8 to 10 yrs of experience in Sales Manager Surfactants role.