Sales Manager

Job Description

Vacancy: Sales Manager Experience: 8-11 years Location: Pune Job Description We are seeking a dynamic and results-driven Account Manager to join our team. As a Key Account Manager at JDHL, you will play a pivotal role in nurturing and expanding relationships with our existing clients while identifying and pursuing opportunities for growth. Your exceptional communication, strategic thinking, and customer-centric approach will be essential in delivering superior service to our valued clients. Roles & Responsibilities Client Relationship Management : Build and maintain strong, long-term relationships with key clients. Customer Centricity : Work closely with Project Teams to track progress on Client Projects. Ensure that the milestones are being achieved through timely and high-quality delivery as per the plan. Proactively highlight any dependencies, risks, or bottlenecks in advance for timely resolution. Escalate any issues and concerns promptly, maintaining a high level of client satisfaction. Account Growth : Identify opportunities to upsell and cross-sell our services to existing clients, ensuring revenue growth and customer satisfaction. Account Strategy : Develop and execute strategic account plans to achieve revenue targets and meet clients' needs effectively. Needs Assessment : Understand clients' business objectives, challenges, and requirements to tailor our services and solutions accordingly. Contract Management : Negotiate and manage contracts, pricing, and terms with clients, ensuring adherence to company policies and profitability. Market Analysis : Stay updated on industry trends, market dynamics, and competitors to provide valuable insights to clients and internal teams. Collaboration : Work closely with internal cross-functional teams, including engineering, production, quality assurance, and project management, to ensure seamless service delivery. Sales Reporting : Maintain accurate records of client interactions and revenue forecasts using CRM tools. Customer Feedback : Gather client feedback and relay it to internal teams for continuous improvement of our services. Targets and KPIs : Meet and exceed sales targets and key performance indicators (KPIs) set by the company. Specific Skills Proven track record in account management, sales, or business development within the medical device manufacturing or healthcare industry. Excellent interpersonal, negotiation, and communication skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a collaborative team. Familiarity with CRM software and sales analytics tools. Should have a good connect with the industry people for immediate lead generation and Key Account management. Willingness to travel as needed General Skills 1. Outstanding communication and interpersonal skills 2. Presentation Skills 3. Excellent Negotiation skills