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Sales Manager

Sales Manager

Concentrix

0 years

0 Lacs

gurugram haryana india

Posted:6 days ago| Platform:

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Skills Required

management drive onboarding checks retention service engagement forecasting data crm resolve support coaching analyze escalation communication reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:Sales ManagerThe Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Be a point of escalation for our clients and respond promptly to any issues
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds
Partner and build business relationships with all partners to ensure customer expectations are met

Location:IND Gurugram - Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th FloorsLanguage Requirements:English (Required)Time Type:Full time

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R1639878

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Sales Manager