Sales Expert

Job Description

Company Description iVenus is dedicated to providing the best Apple experience, extending its service to post-sales support with walk-in service, sales, support, and upgrades without appointments. Our retail strategy involves front-facing engineers who offer solutions-based selling. We sell and service a wide range of Apple products, including Macs, iPads, iPods, AppleTV, and Beats. iVenus also provides a comprehensive suite of services, including data recovery, remote support, IT solutions, and network installations, ensuring that the best Apple experience goes beyond the cashier’s counter. Collaborating with an Apple Premier Partner gives clients access to Apple expertise and customized solutions to meet their business goals. Role Description This is a full-time, on-site role for a Sales Expert located in Gurugram. The Sales Expert will be responsible for providing exceptional customer service, driving retail sales, and enhancing the customer experience. Day-to-day tasks include assisting customers with product inquiries, demonstrating product features, closing sales, and ensuring customer satisfaction. The role also involves staying updated on Apple products and services to provide informed recommendations and maintaining the store’s visual merchandising standards. Qualifications Customer Service and Customer Experience skills Retail Sales and Sales skills Good Communication skills Ability to understand and address customer needs Knowledge of Apple products and services is a plus Strong interpersonal skills and a team-oriented mindseT Show more Show less