Sales Executive CultFit

Job Description

Roles and Responsibilities: Membership Sales: *Actively reach out to potential members through calls, emails, and walk-ins. *Conduct gym tours to highlight facilities and amenities. *Understand prospects' fitness goals and recommend suitable membership plans. *Drive new member sign-ups and renewals to meet or exceed monthly sales targets. Lead Generation & Follow-Up: *Generate leads through referrals, local events, and outreach campaigns. *Follow up on inquiries and leads promptly to convert them into memberships. Member Management: *Act as the first point of contact for members, addressing queries and resolving issues. *Maintain strong relationships with members to ensure satisfaction and retention. *Monitor member engagement and provide solutions to enhance their gym experience. *Coordinate with trainers to ensure members are effectively guided toward their fitness goals. Facility Management: *Regularly inspect gym equipment and facilities to ensure everything is operational and safe. *Report and coordinate repairs or maintenance with the facility management team. *Ensure cleanliness and organization of the gym floor, locker rooms, and common areas. *Monitor supply levels (e.g., towels, water, toiletries) and coordinate replenishments. Upselling & Cross-Selling: *Promote personal training packages, group classes, and other value-added services. *Encourage upgrades to premium memberships or long-term plans. Administrative Tasks: *Maintain accurate records of sales, leads, and member interactions using company software. *Handle membership and personal training payments and related documentation. *Assist in implementing promotional campaigns and tracking their effectiveness. Feedback & Market Awareness: *Collect and report feedback from members to improve services. Stay updated on competitors' offerings and share insights with the management team.