Sales / CRM Professional

Job Description

Technical Skills Planning marketing strategies and setting targets for the team. Motivating and assisting trainees and staff. Maintaining deal pipelines and client contact lists. Participating in client meetings and corporate events. Maintaining and developing relationships with existing customers via meetings, telephone calls and emails. Visiting potential customers for new business. Making accurate, rapid cost calculations, and providing customers with quotations. Negotiating the terms of an agreement and closing sales. Gathering market and customer information and providing feedback on future buying trends. Representing your organization at trade exhibitions, events and demonstrations. Negotiating variations in price, delivery and specifications with your company's managers. Identify new markets and business opportunities. Recording sales and order information and sending copies to the sales office. Reviewing own/team sales performance, aiming to meet or exceed targets. To ensure that all the records are properly maintained and easily accessible. For dealing with customer complaints, queries and information requests giving logical and satisfactory end to the process. Maintaining excellent service quality at the point of enquiry and follow-ups. Prepare daily, weekly, monthly statistical reports as appropriate. To ensure that follow-up schedules and deadlines are met. Follow up with banks for disbursement. Making Allotment Letters, Demand Letters, Reminder Letters, Pre-Cancellation Letters and Cancellation Letters along with interest statement. Receiving payment by Cheque / D.D. / RTGS / NEFT and entering in the system and forwarding to account department. - Changes in new bookings Responsible for standard collections procedures. Follow-up with customers for installments payment due & overdue. - Issuance of demand letters and reminders for late payments. Soft Skills Good communication, presentation & inter-personal skills Co-ordination skills with project team Cordial relation with client, Good command over English Language