Sales Counsellor

Job Description

Key Responsibilities Onboard patients onto the Impact Guru platform with a deep understanding of their medical and financial needs. Guide patients and their families through the fundraising process with empathy and professionalism. Educate and sell MediBuddy health insurance products to eligible patients based on their needs. Maintain regular follow-ups with patients to ensure smooth onboarding and service experience. Coordinate with internal teams (content, fundraising, sales) to ensure timely campaign launches and updates. Maintain accurate records of patient interactions and insurance conversions in the CRM system. Meet or exceed monthly targets for onboarding and insurance sales. Qualifications Bachelors degree in any field (Healthcare, Business, or related fields preferred). 13 years of experience in operations, sales, or customer supportpreferably in healthtech, hospitals, or insurance. Strong communication skills in English and regional languages (Hindi, Marathi, Tamil, etc. preferred). Empathy and patience while dealing with patients and families. Ability to multitask and manage time effectively in a fast-paced environment. Experience with CRM systems is an advantage. Prior experience in insurance or healthcare sales is a strong plus. . Interested candidates can contact us directly or send their resume to taslim.khan@impactguru.com or contact us at 8591959390 Role & responsibilities