Key Responsibilities: 1. Order Management: Posting and processing of all pending sales orders in the system accurately and timely. Update and monitor dispatch schedules to ensure timely delivery to customers. Coordinate and follow up on replacement orders and ensure customer satisfaction. 2. Sales Team Coordination: Act as the central point of contact for the sales team for order-related queries. Share regular updates on pending orders, dispatch status, and any order discrepancies. Provide support to the sales team for documentation, quotations, or follow-ups. 3. Stock & Inventory Management: Maintain updated records of stock levels. Notify relevant departments and sales team in case of low stock or discrepancies. Coordinate with the warehouse and logistics teams for smooth inventory movement. 4. Customer Support: Attend and respond to incoming customer and client calls professionally. Address order-related inquiries, complaints, or issues and escalate when necessary. 5. Reporting & Documentation: Prepare and share daily/weekly reports on orders, dispatch, and stock. Maintain accurate records of all communications and transactions for auditing and tracking. 6. Process Improvement: Identify gaps in the current workflow and propose solutions for better efficiency. Ensure timely and accurate data entry to support forecasting and planning. Job Type: Full-time Pay: ₹20,000.00 - ₹30,631.03 per month Benefits: Leave encashment Paid sick time Compensation Package: Yearly bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9355015113 Expected Start Date: 09/06/2025

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Harrison Locks

www.harrisonlocks.com

Security Services / Locksmith

Springfield

10 Employees

7 Jobs

Key People

John Harrison

CEO
Jane Smith

Operations Manager

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