Sales Consultant

As a Sales Consultant for a renowned company located in Visakhapatnam, your primary responsibility will be engaging with customers to understand their vehicle needs. You will provide detailed information and demonstrations of BMW vehicles while maintaining a high level of product knowledge. Throughout the sales process, from initial contact to closing the sale, you will ensure an exceptional customer experience. Your role will also involve maintaining detailed records of customer interactions and sales processes. Key Responsibilities: - Analyze the sales area and market potential - Schedule and perform follow-up after the initial contact - Perform customer need analysis - Systematically present the vehicle while creating a clear customer connection - Assist customers in experiencing the vehicle with all five senses - Organize test drives with need-based vehicles - Configure the car tailored to the customer's needs - Verify the configured car and ensure all needed features are integrated - Prepare the offer of purchase and close the deal - Reconfirm the customer's purchase decision - Negotiate the terms of the purchasing contract with the customer - Offer financial services products to the customer - Generate calculations and ensure correctness of customer orders/contracts - Coordinate vehicle delivery/handover - Define when and in which intervals the customer wants to be informed during the time until delivery/handover - Organize and perform the delivery/handover - Introduce the Service Advisor to the customer - Maintain contact with existing customers through meetings, emails, and phone - Consult existing customers via various ways (direct approach, telephone marketing, customer approach, event marketing) - Contact customers according to the customer care loop Qualifications: - Possess strong analytical skills - Excellent communication and negotiation abilities - Ability to provide exceptional customer service - Knowledge of financial services products related to car sales - Experience in maintaining customer relationships This company values customer satisfaction and aims to provide top-notch services to ensure customer loyalty.,