Posted:3 weeks ago| Platform:
Work from Office
Full Time
We are hiring a Service Coordinator (Female Only) Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Excellent time management skills and the ability to prioritize work Taking charge of Weekly and Monthly Sales Reporting. Maintaining opportunities and Account Details in CRM. Providing support to the Sales Team for Proposal Building. Coordination with field engineer and customer Handling the Quotations Proposals, payment recovery. Solving their Queries, as per the Product Information Required. Keep the Track of Sales Orders , Reporting to concern Head, Manage service operations Assign complaints to engineers, Track resolutions and maintain service records. Responsibilities include scheduling service visits, Quote AMC to customers, let them know importance of AMC Updating reports, following up on complaints, and managing repair logs. Strong organizational, communication, and problem-solving skills are required. Prior experience in customer service or help desk roles is preferred. Join us to enhance customer satisfaction and streamline service operations! Work Experience in related Electronics Communication is Preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Service coordination: 3 years (Required) Location: Dombivli, Maharashtra (Required) Work Location: In person
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