Sales Back Office Support

Job Description

Roles and Responsibilities Order Processing Quotation Payment Follow-up with Clients Prepare and Provide Necessary Sales/Inventory Data Reports Backend Support, Record-keeping, Deadlines Process orders received on the online platform, including arranging shipments, handling customer service issues, and updating records Track order details to ensure accurate and efficient fulfillment Enter order details into computerized ERP systems to track costs and profits Communicate with customers about order status and shipping details as required Answer questions about order status, shipment schedules, and product information to resolve customer concerns Review order forms to ensure all required information has been provided Requirements Language: Working knowledge of English, Gujarati, and Hindi Communication: Possess good communication skills (verbal & written) Technical: Proficient in MS Office, with expertise in operating Outlook and Excel Good typing speed Good technical knowledge of the product, preferably in the manufacturing industry A minimum of 1 year of experience is preferred Join our dynamic team at The Steefo Group and play a crucial role in supporting our sales efforts with top-notch back-office support. We re dedicated to delivering excellence in service and ensuring customer satisfaction every step of the way. Apply now to kickstart an exciting career journey with us and be part of a winning team!