Job Description

Role & responsibilities "To perform the role of the product specialist for the respective categories to facilitate consultative selling. To ensure high levels of customer satisfaction; To ensure that revenue targets for the sub-category" To enhance conversion ratios and average transaction value per customer; "Ready for Customer -Customer Interaction - Build Rapport,Understand customer's need Options Service the customer - Offering solutions, upselling, cross selling, attachment - Accessories & RCP,Billing - Billing process, MOPs" After Sales: Home delivery, Installation, repairs, DOA, DAP ,Returns process &Self learning - certification Section Ready for Customer - Behind scene, PI, SEL, Promos, Cleaniness, Displaying the products as per plano, Stock Check