Sales & Application Engineer - HVAC & R

Job Description

This role is responsible for Technical & business development growth in sales by developing new customer and nurturing old customers. The Application & Business Development will be responsible for providing technical support to customers, managing sales activities, ensuring customer satisfaction, and delivering excellent customer service. The Application & Business Development will also be involved in communication and building relationships with clients to understand their needs and provide suitable solutions. Job description Technical support to the sales team Conducted on-site pre-sale and post sale product demonstrations if necessary Preparing and developing technical presentations to explain our company's products or services to customers. Discussing equipment needs and system requirements with customers and engineers understand customer requirements and provide sales support. Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries. To meet customers technical requirements and needs Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery. Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers. Identifying areas for improvement and communicating these issues as well as possible solutions to upper management. Setting and achieving sales goals and quotas. Training other members of the sales team on the technical aspects of the company's products and services. Meeting targets Ability to work under pressure Qualifications Sales Engineering and Technical Support skills Excellent communication and interpersonal skills Strong sales and customer service abilities Ability to understand customer requirements and provide suitable solutions Knowledge of refrigeration and air conditioning components Experience in the industry Bachelor's degree in Mechanical or Electrical Engineering, or related field