Sales and Merchandising

Job Description

Act as the primary point of contact for international buyers via email, Zendesk, or Slack. Manage end-to-end merchandising tasks including sample development, order tracking, and buyer communication. Coordinate closely with production, design, and logistics teams to ensure timely delivery and quality checks. Prepare daily reports on order status, pending approvals, production updates, and buyer communication. Maintain accurate records and trackers using Microsoft Excel. Manage product details, descriptions, and specifications for e-commerce platforms (preferred). Handle post-sales communication and follow-up with clients for feedback or re-orders. Monitor CRM platforms for buyer requests and ensure timely responses. Requirements: Bachelor’s degree in Fashion Merchandising, Apparel Production, or a related field. 2–5 years of experience in apparel merchandising, preferably in export or international markets. Strong knowledge of CRM tools (Zendesk, Slack) and Microsoft Excel . Excellent English communication skills (written and verbal). Strong sense of timelines, attention to detail, and ability to manage multiple buyers/accounts. Knowledge of fabrics, trims, production processes, and quality standards. Job Types: Full-time, Permanent Pay: ₹12,725.81 - ₹29,964.34 per month Schedule: Day shift Experience: Merchandising: 3 years (Required) Language: English (Required) Location: Greater Noida, Uttar Pradesh (Required) Work Location: In person Application Deadline: 30/06/2025