Sales and Marketing Engineer

Key Responsibilities

B2B Sales & Customer Handling

• Handle daily inbound/outbound B2B enquiries from manufacturing clients.
  
• Visit customer machine shops and understand tooling requirements (solid carbide tools, PCD, HSS, special tools).
  
• Develop and maintain strong customer relationships to achieve monthly sales targets.
  
• Collect customer requirements, samples, drawings, and provide basic technical support.
  

Marketing & Follow-Ups

• Follow up on quotations, samples, PO status, and dispatch updates.
  
• Maintain CRM / Excel records for all customer interactions.
  
• Prepare sales reports, forecast planning, and market research insights.
  
• Support marketing activities, exhibitions, and online promotions.
  

Technical Coordination

• Coordinate with the

  Production, Tool Design, QC, and Dispatch teams

  for smooth order execution.
• Understand basic tool parameters (Flutes, Helix, Coating, Step tools, Endmills, Drills, Reamers).
  
• Communicate customer feedback to the technical team for improvements.
  

Required Skills

• Strong communication & customer interaction skills.
  
• Basic understanding of machining, CNC processes, or cutting tools (training will be provided).
  
• Good follow-up discipline and ability to close orders.
  
• Team coordination, documentation, and report preparation.
  
• Confident in phone calls, WhatsApp business communication, and email drafting.
  

Qualifications

• Any Degree / Diploma (Mechanical or related field preferred).
  
• 13 years experience in B2B industrial sales OR freshers with high interest in tools technology.
  
• Two-wheeler required for customer visits (if applicable).
  

What We Offer

• Attractive salary + incentives based on performance.
  
• Training on cutting tools technology & CNC grinding processes.
  
• Opportunity to grow into

  Sales Manager / Technical Sales Engineer

  roles.
• Friendly team environment and exposure to Industry 4.0 tools.