Job Description

Responsible for business growth in given product. Enquiry management. Scheme management. Dealer servicing. Initial credit appraisal of customers. Increasing market share as targeted at all dealerships under purview. Communicating courteously with customers by telephone, email, letter and face to face. Ensuring complete documentation, stamping and formalities related to Pre and Post Disbursement. Documentation Pointers: Ensure the collection and filing of the photographs, address proof, signature attest, PDD and PDC collection, Income Papers, Movable and Immovable Properties papers including IT return, Pass Book copy and P&L of the new contracts as well as assigned contracts. Ensure maintenance of cordial relationships between all subordinates, peers, superiors, banks, dealers, dealer salesmen and customers. Abreast with the Competitors strategies and market activities/preferences. Field investigation of the cases forwarded by business executive and filling up of PEF. Making collection efficiency plan Planning of daily travel schedule. Collection of EMI from the customers Overdues as well as Current month Due. Collection of AFC/SFC due from customers. Ensuring maximum collection through cheques or branch collections. Timely submission of collected cash in the office. Taking customer appointments on customer commitments for collection. Collection of pending post disbursement documents from customers. Ensure maintenance of cordial relationships between all subordinates, peers, superiors, banks, dealers, dealer salesmen and customers. Developing personal loan & refinance business through existing customers.