Sales Account Manager

About Us

Responsibilities

Client Relationship Management:Build and maintain strong, long-term relationships with clients to foster loyalty and satisfaction.Act as the primary point of contact for clients, addressing concerns and proactively identifying solutions.Strategic Account PlanningDevelop and execute customized account strategies that align with client goals and company objectives.Regularly assess account health and identify opportunities for growth and optimization.Contract Negotiation & ManagementLead contract discussions and ensure mutually beneficial terms for both clients and the company.Manage renewals and renegotiations, ensuring long-term, sustainable client partnerships.Customer Satisfaction & SupportAddress client issues or concerns promptly, ensuring timely resolution and satisfaction.Gather feedback to improve service delivery and ensure continuous client success.Collaboration With Internal TeamsWork closely with sales, marketing, and customer support teams to ensure client needs are met efficiently.Provide internal teams with valuable insights and feedback to enhance client experience.Sales & Revenue GrowthIdentify opportunities to grow accounts through up-selling and cross-selling.Develop strategies to drive account expansion and meet sales targets.CRM Management & ReportingMaintain accurate client records and track sales activities using CRM software.Generate regular reports to track performance, sales pipeline, and account health.RequirementsBachelor's degree in Business Administration or related field3+ years of experience in sales or account managementEffective communication and negotiation skillsAnalytical skills to identify customer needs and develop solutionsStrategic account planning experienceSales skills to close deals and meet targetsProficiency in CRM softwareBenefitsHealth insurance coverage for Self, Spouse and Kids.Retirement savings plan with employer matching contributionsOpportunities for professional development and advancement within the organization