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6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As a talented SQA Engineer at BMC, you will play a crucial role in the development and testing of complex and distributed software products. Collaborating with developers, architects, and other Quality Assurance team members, you will validate product functionality through the execution of manual and automated test cases. Your responsibilities will include identifying end user scenarios, documenting all discovered issues, and validating fixes provided by developers. Additionally, you will contribute to product and process improvements, refine QA practices, and showcase/demo products to customers and stakeholders as needed. To excel in this role and contribute to both BMC's success and your o...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Channel Manager for the US and LATAM regions at Surveysparrow, your primary responsibility will be to develop and maintain strong relationships with both existing and new channel partners. By fostering these relationships, you will drive business growth and enhance overall partner satisfaction. Additionally, you will be instrumental in providing ongoing training, support, and resources to ensure that our partners are well-equipped to effectively sell and promote Surveysparrow. Collaborating closely with channel partners, you will identify business opportunities, devise joint sales strategies, and execute programs aimed at generating revenue and expanding our market presence. Monitoring ...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
Are you highly motivated and eager to embark on the next step in your career and make a move into leadership If you are passionate about customer service, enjoy working in a fast-paced dynamic environment, and love to learn more about the amazing world of PropTech, then we would love to talk to you. As an account manager, you would be one of the key members in our customer support team and responsible for all aspects of our customer relationship as the one-point contact for the customers. We are looking for someone who enjoys helping customers and has experience in International customer support or SaaS products. Your responsibilities would include responding to incoming emails, chats, or ph...
Posted 3 months ago
0.0 - 1.0 years
1 - 3 Lacs
Mohali
Work from Office
We are excited to offer an opportunity for ambitious graduates to join us as Customer Success Management Associates. This role is crucial in ensuring positive customer experiences, building loyalty, and fostering long-term relationships with our global customer base. Your Roles and Responsibilities: -Manage relationships with UK-based customers to ensure successful onboarding, product adoption, retention, and satisfaction. -Guide and support customers in becoming strong advocates for our products through regular communication and consultation. -Understand customer business objectives and help them achieve success using our SaaS solutions. -Proactively identify common issues and resolve them ...
Posted 3 months ago
2.0 - 5.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban
Work from Office
Looking for a Billing Executive to manage invoicing, contract renewals, and client accounts. Requires 3+ years' experience in billing or SaaS, strong CRM skills, and excellent communication. Location: Malad West (onsite).
Posted 3 months ago
4.0 - 6.0 years
4 - 8 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Job Responsibilities for Technical Account Manager Account Management: Serve as the main technical point of contact for key customers. Develop and maintain strong, long-term relationships with clients. Understand customer needs and business objectives to provide tailored support and solutions. Oversee customer accounts to ensure they receive the maximum value from our products and services. Conduct regular account reviews to assess customer satisfaction and identify opportunities for improvement. Develop and implement account strategies to drive customer success and retention. Monitor project progress and address any issues or challenges that arise. Technical Support and Guidance: Provide ex...
Posted 3 months ago
2.0 - 4.0 years
3 - 4 Lacs
Noida, Ghaziabad, Greater Noida
Work from Office
Key Responsibilities Technical Support: Provide expert-level technical support to customers via phone, email, and remote sessions. Diagnose and troubleshoot application issues, including performance problems, bugs, and configuration errors. Work with customers to understand their technical environment and requirements. Issue Resolution: Analyze, identify, and resolve complex technical problems in a timely manner. Collaborate with internal teams, including development and QA, to escalate and resolve issues. Document troubleshooting steps and solutions in the knowledge base. Customer Interaction: Communicate effectively with customers to understand their issues and provide clear, concise updat...
Posted 3 months ago
6.0 - 10.0 years
12 - 20 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Hybrid
Senior Customer Success Manager / Project Manager Who are we? We are in the business of making recruiting effortless, human and delightful. We today serve 500K+ employees in 25+ countries through our SAAS offering - RippleHire. RippleHire is a winner in Nasscom Emerge50 enterprise category, picked as a futuristic HR technology by People Matters. We delight over half a million users in 25+ countries, and we are looking for Customer Success professionals who will build strong relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences throughout the customer journey. The ideal candidate is highly customer centric, e...
Posted 3 months ago
4.0 - 8.0 years
10 - 18 Lacs
Pune
Work from Office
Join Truein as a Customer Success Manager to drive product adoption, client retention, and revenue growth for enterprise and mid-market customers. Lead onboarding, training, upselling, and customer advocacy. 5+ yrs SaaS experience required. Health insurance
Posted 3 months ago
8.0 - 13.0 years
7 - 12 Lacs
Kochi
Work from Office
Greetings from JTSi Technologies India Pvt Ltd! We JTSi Technologies India Pvt Ltd, a US based MNC IT Co at Kochi Infopark are urgently looking for a Sales Manager for our operations in Kochi. The incumbent must be well experienced in end to end sales activities for a reputed organisation dealing with IT Products [ ERP SaaS ] and IT Services [ Resource Augmentations ] with strong communication skills and US clients handling exposure. JTSi Technologies India Private Limited is a US based IT Co, with 20+ years into business. Our global offices are in Washington DC & New Jersey USA, and our Indian HQ is in Bangalore. Designation : Sales Manager [ IT Products & Services ] Qualification : Graduat...
Posted 3 months ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
At BMC, trust is not just a word - it's a way of life! We are an award-winning, equal opportunity, culturally diverse, and fun place to be. Our commitment to giving back to the community drives us to be better every single day. In our work environment, we prioritize balancing your priorities because we know that you will bring your best every day. We celebrate your wins and support you every step of the way. Your peers will inspire, drive, and make you laugh out loud! We help our customers achieve autonomy in the digital world by freeing up time and space to become an Autonomous Digital Enterprise. We are relentless in our pursuit of innovation, with a focus on modernizing mainframe systems ...
Posted 3 months ago
8.0 - 12.0 years
0 - 0 Lacs
Noida
Work from Office
Job Title: Product Head KASTURI HRMS Location: Noida, Sector 57 Experience: 10+ Years Employment Type: Full-time Industry: IT / SaaS / HR Technology About KASTURI HRMS KASTURI HRMS is the flagship SaaS product of Megamax Services Pvt. Ltd. , built to transform how organizations manage their human capital. From onboarding and attendance to payroll, performance management, and employee engagement, KASTURI delivers a comprehensive, intuitive, and secure solution for modern HR needs. As we scale to make KASTURI a top-tier name in the HR tech space, we are looking for a visionary Product Head who can lead product development, drive innovation, and steer the platform toward becoming the preferred ...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
surat, gujarat
On-site
As a Jr. Customer Success professional based in Surat, you will play a crucial role in ensuring the satisfaction and success of our customers. With 1-3 years of experience, you will be responsible for various key tasks to enhance the overall customer experience. Your responsibilities will include overseeing the smooth onboarding process for new clients, ensuring timely delivery of customized features, and managing the resolution of customer inquiries and issues through multiple channels such as email, chat, phone, and support tools. You will be tasked with handling escalated customer issues effectively, gathering and analyzing customer feedback to identify areas for improvement, and implemen...
Posted 3 months ago
7.0 - 12.0 years
25 - 30 Lacs
Bengaluru
Hybrid
Tech Lead- Full stack Developer 7-12 yrs Bengaluru Role overview Proficient in building scalable SaaS products with a focus on microservices. Technologies worked on: Java (Mandatory) & Spring Boot along with ReactJS or any other Javascript Framework. Familiar with designing RESTful APIs and using mocking frameworks. Ability to profile services and debug performance issues. Knowledge of containerization technologies like Docker & Kubernetes. Experience with data integration tools like Pentaho Kettle or Apache Nifi. Influence technical decision-making and design choices, focusing on automation and security best practices. What would you do here Design, implement, test, and deploy both front-en...
Posted 3 months ago
6.0 - 8.0 years
20 - 25 Lacs
Mysuru
Work from Office
At HoptekAI, a Kearney company, we are building AI-powered SaaS products that help trucking companies make smarter, faster decisions. From freight booking to pricing and network optimization, our tools are powering a new generation of freight intelligence. To build products our customers can trust, were looking for a QA Analyst who can build modern test automation suites, simulate real-world edge cases, and drive quality into every phase of our software lifecycle. Youll go beyond just testing youll be embedded in how our products are used, and ensure theyre rock-solid when they hit production. What You’ll Do - Design and execute QA test plans and regression suites for our web-based SaaS plat...
Posted 3 months ago
10.0 - 15.0 years
10 - 20 Lacs
Hyderabad
Work from Office
Job Role: Customer Support Manager B2B SaaS Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 3+ Years in Team Management. ** B2B / Enterprise SaaS Customer Support Experience is desired ** Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager wit...
Posted 3 months ago
10.0 - 20.0 years
15 - 30 Lacs
Noida
Work from Office
Job Description : Inside Sales Leader (Staffing Solutions USA Based) Job Location : Noida, India. Position Summary We are seeking an accomplished Inside Sales Leader with 10–12 years of proven experience in inside sales within the US staffing industry. This role is pivotal for establishing and leading a high-performing inside sales team from the ground up for a US-based staffing company specializing in contingent staffing solutions . The ideal candidate will demonstrate an entrepreneurial mindset, strong communication skills, and expertise in both inside sales and modern CRM technologies. Key Responsibilities Build, Develop, and Lead Inside Sales Team Recruit, onboard, and train a new inside...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Business Development Executive at Grexa AI Pvt Ltd, located in Vashi, Navi Mumbai, you will play a pivotal role in engaging with potential clients, understanding their requirements, and effectively pitching and closing deals for our cutting-edge AI-powered digital marketing solutions. Grexa is a forward-thinking AI startup founded by industry veterans and former CXOs of Testbook.com. Our mission is to create the world's first Marketing AI Agent for small businesses, automating and optimizing digital marketing processes to drive real revenue growth and make powerful marketing accessible to every small business globally. Join our dynamic team and be part of a rapidly growing AI startup th...
Posted 3 months ago
0.0 - 1.0 years
2 - 3 Lacs
Noida
Work from Office
Responsibilities: Respond to customer inquiries via phone, email and chat in a timely and professional manner Troubleshoot customer issues related to our SaaS product and provide appropriate solutions Maintain customer satisfaction by timely resolution of customer issues Document customer interactions and escalate issues to relevant teams as necessary Maintaining up to date records over CRM & different tools Collaborate with the product and technical teams to identify and resolve recurring customer issues Provide product support, including training/demos and on-boarding assistance with product usage Continuously improve customer support processes and procedures Requirements: Proven experienc...
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Sales Manager - Acquisition in our highly motivated and aggressive team based in Gurugram, India, you will be responsible for developing new business opportunities and nurturing relationships with clients. Your product and industry savvy profile will help you build a pipeline of clients leading to new acquisitions, while your excellent relationship building skills will contribute to the growth of existing business. Collaborating with internal stakeholders, from customer experience to customer fulfillment, will be crucial to maximizing the long-term success of newly acquired customers. Your dedication to providing top-notch client service at all times will keep you driven, and the thrill...
Posted 3 months ago
0.0 - 3.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining our IT team in Pune as a Customer Success Executive. Your main responsibility will be to ensure customer satisfaction, drive product adoption, and establish strong relationships with clients. Acting as a trusted advisor, you will need to understand customer needs and offer tailored solutions to maximize business value. Your key responsibilities will include serving as the primary point of contact for customer accounts, developing and maintaining strong client relationships, monitoring product usage for improvement opportunities, collaborating with various teams to enhance customer experience, addressing customer inquiries promptly, identifying upsell and cross-sell opport...
Posted 3 months ago
2.0 - 4.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Job Role: Pre Sales Executive Location: Hyderabad Desired Experience: 2 4 years in handling Pre Sales role for an IT Product, Solutions or Services company preferably in SaaS environment. Education: Any Graduate with MBA (Sales & Marketing) Role Overview As a Pre-Sales Executive for our SaaS-based product, you will play a crucial role in driving the success of our sales team by engaging with prospective clients, understanding their needs, and effectively presenting our SaaS solutions. Your primary responsibility will be to serve as a key link between our sales and product development teams, showcasing the value of our product to potential customers. The ideal candidate shall have hands on ex...
Posted 3 months ago
0.0 - 2.0 years
36 - 54 Lacs
Mumbai
Work from Office
Assist Logi-Sys ERP users with queries and troubleshooting Track and manage customer support tickets efficiently Basic technical skills for ERP system suppor Ability to enhance customer experience and satisfaction
Posted 3 months ago
10.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
As the Head of Brand and Marketing, you will play a key role in leading and overseeing the development, implementation, and management of our brand's marketing efforts. Your visionary leadership skills and deep expertise in brand management, digital marketing, and integrated marketing communications will be essential in driving our brand forward, particularly in the SAAS products arena. Your responsibilities will include developing the brand strategy by defining the vision, strategy, and positioning to ensure consistency across all channels and touchpoints. You will also shape the brand's messaging, values, and tone of voice to resonate with target audiences and support business objectives e...
Posted 3 months ago
4.0 - 9.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Hi Folks, Greetings of the day!!! We are hiring for Sr. Inside Sales Executive Kindly go through the below job description for your reference. We are hiring an Inside Sales Executive to support our outbound lead generation initiatives in the USA mid-market segment, specifically targeting CFOs, Controllers, and Finance Leaders in industries such as Insurance, Retail, and Technology. The ideal candidate will have prior experience in outreach-based roles, using email, LinkedIn, and CRM tools to generate qualified meetings for the sales team. Key Responsibilities Include: Identify, research, and target potential customers in the US finance sector using LinkedIn, ZoomInfo, Apollo.io, and other B2...
Posted 3 months ago
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