Position Title : Content Manager Location : Bangalore Department : Content B2B About Rubick.ai : Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search, and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce. Rubick has catalogued over 5M SKUs for 200+ leading eCommerce brands like Amazon, Hudson Bay US, Zilingo Singapore, The Luxury Closet-UAE, and Myntra in India, the US, Singapore, and other international markets. Visit us: https://www.rubick.ai/ Job Overview The Content Manager will oversee the planning, development, and execution of a brand s content strategy. This role is key to driving engagement, increasing brand awareness, and aligning messaging with the company s goals. The Content Manager is responsible for managing a team of content creators, collaborating across departments, and ensuring that all content is optimized for both user experience and search engine visibility. Key Responsibilities Content Strategy : Develop and execute the content strategy in alignment with the company s marketing goals and brand voice. Content Creation : Lead the creation of high-quality written, visual, and multimedia content across all channels, including blogs, website copy, social media, email campaigns, and more. SEO Optimization : Collaborate with the SEO team to ensure all content is optimized for search engines to improve visibility and drive organic traffic. Content Distribution : Manage the distribution of content across platforms including the company website, social media channels, email newsletters, and third-party sites. Content Performance Tracking : Monitor and analyze content performance metrics (e.g., website traffic, engagement, conversions) to assess the effectiveness of content campaigns and optimize future efforts. Collaboration : Work closely with other departments, including Marketing, Sales, Product, and Customer Support, to ensure content supports business objectives and customer needs. Brand Consistency : Ensure all content is consistent with the company s voice, messaging, and brand guidelines. Content Team Management : Supervise and mentor a team of content creators (writers, designers, videographers) to ensure high-quality content production. Budget Management : Oversee content-related budgets, ensuring efficient allocation of resources and cost-effective production. Content Governance : Maintain a content library and ensure proper version control, updates, and audits of published materials. Qualifications Education : Bachelor s degree in Marketing, Communications, Journalism, or related field. Experience : 5+ years of experience in content management or content marketing, ideally in a similar industry. Proven track record of leading content initiatives and managing cross-functional teams. Strong understanding of SEO, digital marketing, and analytics. Skills : Exceptional writing, editing, and proofreading skills. Knowledge of content management systems (CMS) and project management tools. Familiarity with analytics tools (e.g., Google Analytics, social media insights). Ability to work under pressure and manage multiple projects simultaneously. Strong leadership, communication, and collaboration skills. Working Conditions Full-time position, Monday through Friday. Occasional evenings or weekends may be required based on project deadlines or events. Remote work options may be available depending on company policy.

JOB DESCRIPTION - Sales Assistant Manager About us: Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search, and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce. Rubick has catalogued over 5M SKUs for 200+ leading eCommerce brands like Amazon, Hudson Bay US, Zilingo Singapore, The Luxury Closet-UAE, and Myntra in India, the US, Singapore, and other international markets. Visit us: https://www.rubick.ai/ Job Title : Sales Assistant Manager Department : Sales Location : Bangalore (WFO) Job Overview: We are seeking a dynamic and driven Sales Assistant Manager with a minimum of 3 years of experience in Ecommerce SaaS sales. You will be responsible for managing key accounts, driving product marketing initiatives, and ensuring customer success. This is a critical role, requiring a deep understanding of the operational challenges faced by large marketplaces and brands. Key Responsibilities: Manage and nurture key accounts, focusing on building long-term relationships with clients in the ecommerce and SaaS space. Drive product marketing efforts to align with customer needs and market trends. Collaborate with the product and marketing teams to provide feedback on features and functionalities to improve customer experience. Work closely with large brands and marketplaces, understanding their operational pain points and providing solutions through our SaaS offerings. Identify and pursue new sales opportunities to expand the customer base. Ensure customer success by acting as a bridge between the customer and internal teams. Maintain a strong understanding of industry trends, competitors, and market dynamics. Prepare and deliver sales presentations to clients, effectively communicating the value of our solutions. Meet and exceed sales targets, contributing to the company s revenue growth. Key Requirements: Minimum 3 years of experience in SaaS sales, specifically within the ecommerce space. Proven track record of managing key accounts and driving customer success. Familiarity with platforms like Shopify, Magento, Adobe Commerce, or similar. Strong communication and presentation skills. Ability to understand and address the operational challenges of large-scale marketplaces or brands. Excellent organisational and multitasking skills. Strong problem-solving abilities and a customer-first mindset. Preferred Qualifications: Experience working with ecommerce platforms like Shopify, Magento, or Adobe Commerce. Prior experience in product marketing and a solid understanding of the ecommerce SaaS ecosystem. Strong network within the ecommerce industry.

Write clear, engaging, and well-structured content. Research and simplify complex topics for a wider audience. Meet a daily writing target of 4,200 words while maintaining accuracy. Collaborate with editors for content refinement. Requirements: Bachelor s or Master s in English, Journalism, Finance, Economics, Science, or a related field. Strong writing and research skills. Basic knowledge of finance/investments is a plus but not mandatory. Ability to meet deadlines and maintain quality.

Conduct keyword research to identify opportunities for organic growth. Assist in optimizing website content, meta tags, and descriptions for search engines. Perform on-page and off-page SEO activities, including backlink building. Monitor website analytics and create performance reports using tools like Google Analytics and SEMrush/Ahrefs. Collaborate with the content team to create SEO-friendly blog posts and landing pages. Stay updated on the latest SEO trends and algorithm changes. Support in identifying and fixing technical SEO issues. What You ll Gain Hands-on experience with real-world SEO tools and strategies. Exposure to the SaaS/E-commerce domain and its unique SEO challenges. Mentorship from experienced professionals in the industry. A detailed experience letter highlighting your contributions and achievements. Opportunities to work on projects that will enhance your portfolio. Requirements A strong interest in SEO and digital marketing. Basic understanding of SEO concepts and tools (e.g., Google Analytics, Search Console, etc.). Excellent written and verbal communication skills. Self-motivated and able to work independently. Familiarity with content management systems (e.g., WordPress) is a plus.

We are looking for a talented and creative Video Editor to join our E-commerce team. As part of the retail marketing department, you will play a pivotal role in producing high-quality video content for our digital platforms, including product promotions, social media ads, tutorials, and brand campaigns. The ideal candidate should have experience in video editing for retail or e-commerce, a strong understanding of visual storytelling, and the ability to deliver compelling content that engages customers and drives conversions. Key Responsibilities: Video Editing Production: Edit, refine, and produce compelling video content from raw footage to final delivery. This includes product videos, promotional ads, brand stories, tutorials, and customer reviews. Collaboration with Creative Team: Work closely with designers, copywriters, and marketing teams to ensure all video content aligns with the brand voice, marketing objectives, and overall creative strategy. Content Optimization: Optimize video content for various digital platforms (e-commerce website, social media, YouTube, etc.) ensuring it meets the required specifications and formats for each channel. Branding Consistency: Ensure consistency in branding, style, and messaging across all video content produced, adhering to the companys brand guidelines. Stay Current with Trends: Keep up-to-date with the latest video editing techniques, trends in e-commerce video content, and best practices for engagement and conversion optimization. Post-Production: Handle post-production tasks including sound design, color grading, and adding graphics or text overlays to enhance video quality. Time Management: Meet project deadlines and manage multiple video projects simultaneously while maintaining a high level of quality. Required Skills: Proven Experience: 2-5 years of video editing experience, preferably in e-commerce, retail, or a related industry. Proficiency with Editing Software: Advanced knowledge of industry-standard video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar. Graphic Design Skills: Experience with graphic design tools like Adobe After Effects, Photoshop, or Illustrator to create custom motion graphics and visual effects. Creative Detail-Oriented: Strong storytelling abilities and keen attention to detail to ensure high-quality production standards. Understanding of E-commerce Platforms: Knowledge of how to tailor video content for online retail platforms and social media, understanding video requirements for websites like Shopify, Amazon, Instagram, Facebook, and YouTube. Time Management Organization: Strong organizational skills and the ability to manage multiple tasks with tight deadlines. Communication Skills: Ability to communicate effectively with various teams and stakeholders. Portfolio: A strong portfolio of previous video editing work, particularly in e-commerce or retail settings, is required. Preferred Qualifications: Experience with 3D animation or motion graphics. Knowledge of video SEO practices for e-commerce. Familiarity with product photography and how to incorporate visual assets into video content. Experience with shooting and editing live-action footage. Benefits: Competitive salary. Health and wellness benefits. Flexible work environment . Opportunity to work with a dynamic and creative team. Career growth and development opportunities.

About us: Text Mercato(Rubick.ai) is a company that specializes in developing high-quality content for its clients using a proprietary platform and advanced algorithms that allow for efficient delivery within set timeframes. One of the companys strengths is its ability to maintain consistent quality while scaling its operations to meet the demands of its clients. Some of Text Mercatos clients include Amazon, Flipkart, LOreal, Royal Bank of Scotland, and Quikr, among others. The company prides itself on disrupting the industry with its dedicated B2B content platform that leverages technology and sound processes to ensure timely delivery of high-quality content. Responsibilities: The Content Editor would be responsible for the following: Ensure the content is well-researched, factually correct, relevant, error-free and ready to publish as per the guidelines Buddy-train writers/freelancers to improve their writing skills Participate in client interactions Share inputs for delivery schedules/content calendar As a part of a continuous learning process/growth opportunity/and inclusive work culture - editors will have to support occasional writing and any additional responsibilities as and when required. Desired Candidate Profile: Experience doing research using multiple sources. An impeccable grasp of the English language. Excellent writing and editing skills. Edit 12000 words per day/240000 per month Ability to deal with tight deadlines. Basic proficiency with computers, especially tools like Google Docs, MS Word, etc A tax or accounting background or experience in editing similar content would be a plus.

Job Title : Head of Customer Success Location : [Jayanagar, Bengaluru ] (Work from Office) Job Type : Full-Time Years Of Experience :10+ About Rubick.ai: Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search, and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce. Rubick has catalogued over 5M SKUs for 200+ leading eCommerce brands like Amazon, Hudson Bay US, Zilingo Singapore, The Luxury Closet-UAE, and Myntra in India, the US, Singapore, and other international markets. Visit us: https://www.rubick.ai/ Position Overview: As the Head of Customer Success at Rubick.ai, you will be responsible for leading and driving the success of our customer base. You will oversee the entire customer lifecycle, from onboarding through to retention and growth, ensuring that our clients gain maximum value from our AI solutions. This is a high-impact role where you will be instrumental in developing and executing strategies that foster long-term relationships, minimize churn, and identify opportunities for expansion. You will be based at our [office location] and will work closely with cross-functional teams to shape Rubick.ais customer success strategy, while leading and mentoring a talented customer success team. Key Responsibilities: Leadership Strategy : Lead, manage, and grow a high-performing customer success team focused on customer satisfaction, retention, and growth. Develop and implement a comprehensive customer success strategy, aligned with Rubick.ai s business goals. Define customer success processes, ensuring seamless and efficient onboarding, adoption, and continued engagement with Rubick.ai s AI-powered solutions. Set ambitious yet achievable goals for the customer success team and track key performance indicators (KPIs), including customer health, churn, and upsell opportunities. Drive a customer-first culture across the organization, promoting the importance of customer experience to internal teams. Customer Retention Growth : Oversee proactive customer engagement programs to ensure maximum value realization and to reduce churn. Cultivate strong, long-term relationships with key customer stakeholders, acting as their trusted advisor and Rubick.ai s primary point of contact. Identify opportunities to expand the use of Rubick.ai solutions within existing accounts, including upsell and cross-sell initiatives. Lead quarterly business reviews (QBRs) with high-touch customers to assess satisfaction, address challenges, and align on ongoing goals. Team Development Coaching : Build and lead a high-performing customer success team, providing mentorship, coaching, and professional development to team members. Ensure customer success managers are equipped with the tools, knowledge, and skills necessary to support and grow client relationships effectively. Develop and implement performance management processes, including regular feedback sessions, skill development, and performance reviews. Collaboration Across Teams : Partner closely with Sales, Product, Engineering, and Marketing teams to ensure alignment on customer needs, product enhancements, and go-to-market strategies. Collaborate with product management to relay customer feedback and contribute to the roadmap to ensure Rubick.ai solutions continue to meet and exceed customer expectations. Serve as the voice of the customer, providing insights to leadership regarding trends, pain points, and opportunities for improvement. Data-Driven Insights : >Leverage analytics and customer success software to monitor customer health and predict potential risks. >Use data to identify opportunities for process improvements and proactively address potential customer issues before they become problems. >Provide regular reporting to leadership on key customer success metrics, trends, and the overall health of the customer portfolio. Required Qualifications: Bachelor s degree in Business, Technology, or a related field (MBA preferred). >10+ years of experience in customer success, account management, or a related role, with at least 5 years in a leadership position. >Proven track record of building, leading, and scaling high-performing customer success teams in a SaaS or technology-focused company. >Deep understanding of customer success metrics (e.g., NPS, churn, retention rates, lifetime value) and how to drive measurable improvements. >Strong experience with customer success platforms (e.g., Gainsight, Salesforce, Zendesk) and other tools to manage customer relationships. >Excellent communication, interpersonal, and presentation skills, with the ability to effectively engage senior stakeholders and customers. >Demonstrated ability to manage complex customer relationships and drive customer outcomes in a fast-paced, high-growth environment. >Strong analytical and problem-solving skills, with the ability to interpret data to make strategic decisions. Desired Skills: >Experience in AI or machine learning-related industries is a plus. >Ability to foster cross-functional collaboration and work in a fast-paced, dynamic environment. >High emotional intelligence with the ability to manage diverse customer expectations and drive satisfaction. >Experience with customer retention strategies and customer health scoring models.

Job Title: Head of Human Resources Location: [Jayanagara, Bengaluru] Company: Rubick.ai About Rubick.ai: Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search, and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce. Rubick has catalogued over 5M SKUs for 200+ leading eCommerce brands like Amazon, Hudson Bay US, Zilingo Singapore, The Luxury Closet-UAE, and Myntra in India, the US, Singapore, and other international markets. Visit us: https://www.rubick.ai/ Role Overview: The Head of Human Resources will oversee all HR functions and ensure the effective management of human capital, aligning with the company s mission, vision, and strategic goals. This individual will be a key partner to the executive leadership team, driving talent acquisition, performance management, employee engagement, organizational development, and diversity and inclusion initiatives. Key Responsibilities: Leadership Strategy: Develop and implement the overall HR strategy aligned with Rubick.ai s business goals. Partner with the executive team to define and execute organizational growth strategies, and ensure that HR practices support the company s objectives. Lead, mentor, and develop a high-performing HR team to drive strategic initiatives across the organization. Talent Acquisition Retention: Oversee end-to-end recruitment processes to attract and retain top-tier talent. Implement innovative sourcing strategies to ensure a diverse pipeline of candidates for key roles. Build and maintain strong relationships with external recruitment agencies, partners, and universities to foster long-term talent acquisition pipelines. Employee Experience Engagement: Foster a positive and inclusive work environment where employees feel valued and empowered to contribute. Develop and lead employee engagement programs, surveys, and initiatives to measure and enhance employee satisfaction and retention. Lead organizational change management initiatives to ensure smooth transitions during periods of growth or restructuring. Performance Management Development: Champion performance management systems, ensuring clear expectations, regular feedback, and continuous growth for all employees. Drive talent development initiatives, including leadership training, career pathing, and succession planning to ensure a robust pipeline of future leaders. Lead the development and implementation of comprehensive learning and development programs. HR Compliance Policies: Ensure company compliance with all relevant labor laws, regulations, and industry standards. Review and implement HR policies and procedures to maintain consistency, fairness, and alignment with company culture. Address and resolve employee relations issues, ensuring a fair and transparent approach to conflict resolution. Compensation Benefits: Oversee the design, implementation, and management of competitive compensation and benefits programs. Regularly benchmark compensation and benefits packages against industry standards to ensure Rubick.ai remains an attractive employer. Diversity, Equity, Inclusion (DEI): Champion diversity, equity, and inclusion initiatives across the organization. Develop and execute programs that foster a diverse workforce and inclusive culture where all employees feel respected and supported. Qualifications Experience: Education: Bachelors degree in Human Resources, Business Administration, or related field (Master s degree or relevant certifications like SHRM-SCP, SPHR preferred). Experience: 7+ years of progressive HR experience, including at least 3+ years in a leadership role, ideally in a fast-paced, tech-focused environment. Proven track record of success in talent acquisition, employee engagement, organizational development, and performance management. Strong leadership skills with experience managing and mentoring an HR team. Expert knowledge of HR practices, labor laws, and compliance requirements. Strategic thinker with the ability to align HR strategies with company objectives. Excellent communication and interpersonal skills , with the ability to build strong relationships at all levels of the organization. Experience in AI or tech industries preferred, but not required. What We Offer: A dynamic and inclusive work culture. Opportunities for professional development and career growth. Work alongside some of the brightest minds in the AI industry.

Experience doing research using multiple sources Familiarity with web publications Excellent writing and editing skills in English Hands-on experience with Content Management Systems Ability to meet deadlines Excellent overall writing skills in a number of different styles/tones A deep understanding of consumers and what motivates them online Great research, organizational, and learning skills Familiarity with keyword placement and other SEO best practices Key Requirements: Publishing of quality content Easy understanding and grammatically formed Proficient in technologies like word & Grammarly Preferred Qualifications: Experience : 1-3 years Qualification : Any graduate

We are seeking an experienced and dynamic Manager for Operations, to lead our operations team. This role is crucial for driving revenue growth and ensuring operational excellence across our e-commerce services. The ideal candidate will be a P&L owner responsible for managing and growing revenue from existing clients, onboarding new clients, and optimizing team productivity and utilization. Key Responsibilities: Revenue Growth: Develop and implement strategies to grow revenue from existing clients. Collaborate with the sales team to onboard new clients seamlessly. Identify and pursue upselling and cross-selling opportunities. Operational Management: Oversee the operations team, catalogers and quality control personnel. Plan manpower requirements based on sales projections and ensure optimal team size. Monitor and improve productivity and utilization rates of the team. Client Management: Maintain strong relationships with clients to understand their needs and deliver exceptional service. Act as the primary point of contact for client escalations and ensure timely resolution. Financial Management: Own the P&L for the operations department, ensuring revenue targets are met or exceeded. Manage costs effectively to maintain healthy margins. Track and report on key financial and operational metrics. Team Leadership: Lead, mentor, and develop the operations team to achieve high performance. Foster a positive and collaborative work environment. Implement best practices and continuous improvement initiatives. Strategic Planning: Work with senior leadership to develop long-term strategies for operational growth and efficiency. Stay updated on industry trends and incorporate relevant innovations into operations. Key Result Areas (KRAs): Revenue Growth: Increase revenue from existing clients. Successfully onboard new clients and generate additional revenue. Margins: Maintain or improve profit margins by managing operational costs. Optimize team productivity and utilization metrics. Qualifications: Bachelors degree in Business Administration, Operations Management, or a related field. MBA preferred. Proven experience as a General Manager or in a similar senior operations role within the technology or e-commerce industry. Strong P&L management experience. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Exceptional communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment.