RPA Engineer

About Business line/Function:

Arval is car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.)

Arval IT is the IT department of the company. Data & AI Tribe oversees developing and maintaining all the IT assets in relationship with Data activity from the company.

The organization of the Data & AI Tribe is composed by 10 Squads, Business oriented, dispatch in 5 Domains:?

• 3 Squads for Sales & Clients Domain: in charge of changes and maintenance of the Data sales projects. Squads are mainly focused on the following activities: MyFleetStatus and partnership with Elements, Amazon Reporting, Customer Marketing, Printing activities for G4 countries.
• 2 Squads for Operations Domain: responsible of the Change and Run for Reporting, centralization of data in ODS, and data flows related to the following functional scope: Operations services (insurance, maintenance, tires, glass, fuel card, ), Buy, Delivery and End of Contract, Telematics, Complain Management.
• 1 Squad for Data Management & Security Domain: objective is to offer Capabilities to support Business Driven Use Cases by providing Data Platforms connected to valuable Data Sources for Data Preparation and Data Science, by sharing Knowledge on Data Sources and Data Products, promoting the Data Management By Design approach in respect of the BNPP and ARVAL Data Governance, by consume the Data Products through Data Visualization or integrated in Arval Applications.
• 2 Squad for Foundations Domain: define a Business Data Architecture, based on clear principles, accompany new projects to integrate them into the Datahub framework, stabilize and improve performance, accessibility, monitoring of Data assets. These domains handle the management of Document (EDM).
• 2 Squad for AI & Smart Automation Domain: Manage RPA activities to build robot with Blueprism to automate and ease the life of Arval business. And a dedicated Artificial Intelligence squad working on Data Science, Machine Learning, Intelligent Document Processing, Generative AI
• Each Squad is organized and composed of an Agile system: 1 IT Product Owner, 1 Scrum Master and 1 Dev Team (composed of Designers and Engineers).

DEVELOPER

The engineer/developer is working closely with his team members and business teams to develop features according to a requirement.

He must also ensure that developments are aligned with best practices and monitor what has been promoted on higher environments.

Production or tests environments supports activities are also part of the position (job monitoring, issues solving, )

RUNNER

The runners analyze the issue and provide the root cause, carry actions to rectify the issue, if the code of the robot should be changed the runner sends the issue to the development team with recommendation.
The runner should have solid experience in development but eventually will not develop anything by hand.

Responsibilities

- Participate to all the Agile ceremonies of the squad Kanban (Ticketing management) (Dailys, etc)

- Communicate ASAP on the blocking points and with Business users.

- Analyse issues.

- Accountable to deliver the amount of Jira tickets assigned to him/her

- Accountable to do the daily support/monitoring

- Accountable on the platform behavior ensure RPA are up and running (stability) with the tech lead and other members of the guild.

• Be autonomous on his asset (Senior to expert level) and motivated on the daily tasks.
• Be an active member of the squad (often multi-technologies).
• Be proactive by raising alerts when its flagged, try to understand the global context and suggest how to solve an issue (without focusing only on his subpart).
• Have proper communication with the Business. (English language)
• Have a basic background in SQL and be able to check some test cases on his own directly by launching some SQL requests on different databases.
• Have some knowledge on project tracking software (Jira, QC, )
• Provide his technical expertise to suggest optimization and technical enhancements
• Unix/Windows

NICE TO HAVE:

• Have some knowledge regarding deployment/versioning tools (Git, Jenkins, )
• Have some knowledge regarding monitoring tools (Centreon, Dynatrace, )

Specific Technical skills required for this role:

• Maintenance engineers responsible for robots (Blue Prism expertise)
• Ability to provide detailed root cause analysis for the encountered issues.
• Support dev team on issue with all team in ARVAL IT
• Support users Arval on daily basis to provide information on the production.
• Communication skills and proactive

Skills Referential

BehaviouralSkills:

• Attention to detail / rigor
• Adaptability
• Creativity & Innovation / Problem solving
• Ability to deliver / Results driven

Transversal Skills:

• Analytical Ability
• Ability to develop and adapt a process
• Ability to anticipate business / strategic evolution
• Ability to understand, explain and support change
• Ability to develop others & improve their skills

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years