About roleThis role falls under the outdoor sales, where the candidate will be performing an all-around sales cycle (prospecting clients, qualifying, meetings, proposals, and signing contracts, while keeping an eye on the day-to-day operations and supporting the collection process of dues. The ideal candidate should be having a passion for Sales and marketing and proactive in learning and demonstrating value. You will investigate and find new sales opportunities, target markets and close deals. You will also be eligible to earn incentives based on the targets reached. Responsibilities:Follow up with customers interested in purchasing products & services.Collaborate with members of different teamsDevelop engaging sales pitches for different target customers.Collect customer contact information and follow up with leads.Maintain the customer database.Build strong customer relationships.Create sales, needs analysis and cost-benefit reports.Monitor competitor sales strategies.Acting as a point of contact between customers and companiesNegotiating terms of sales and agreements and closing sales with customersGathering market and customer information to figure out the customer needsResponding to customer queries and resolving their objections to get them to make a purchaseAdvising product developers on improvements to include in forthcoming product developments and discussing special promotionsCreating proposal documents as part of the formal bidding procedureInspecting inventory in stock and the quality of the product on displayProviding customers with detailed and accurate quotations and cost calculations.Skills & Abilities:Ability to read reports, assess and understand data, and generate visual reports highlighting profitability, operational utilization, and cost optimization.Market access Existing relationships Will need to solicit new accounts in the industries such as logistics and transportation, distribution, construction and mining, manufacturing, and site services.Good listening skills and attention to customers.High level of resilience and the ability to handle rejection wellExcellent interpersonal skills and the ability to flourish in a competitive industry.A great sense of self-motivation, ambition and determinationAbility to achieve desired results both individually and as a part of a teamExcellent presentation and negotiation skillsGood self-management skills and ability to prioritise tasks effectivelyQualification: -Bachelors degree in business administration or related field required Self-motivated and quick learnerMinimum 1 to 2 years of work experiences in Field sales.Working Day: Monday to SaturdayTiming : 9:30 AM to 6:30 PM

The Customer Relations Executive plays a crucial role in maintaining and improving a company's relationship with its customers. The role involves making outgoing calls, maintaining data from social media platforms, and following up on payments. The ideal candidate should have a passion for sales and marketing, be proactive in learning, and demonstrate value. You will investigate and find new sales opportunities, target markets, and forward those prospective clients to the sales manager. Additionally, you will handle pre- and post-closing of deals, review services with clients, and coordinate with sales and operations teams if the client needs any assistance. This role is also eligible for incentives based on targets reached as per SLA and KRA.Responsibilities:Customer Service & SupportAddress customer inquiries, concerns, and complaints promptly.Ensure high levels of customer satisfaction.Handle difficult customers and resolve disputes professionally.Relationship ManagementBuild and maintain strong relationships with customers.Follow up with clients to ensure continued satisfaction.Engage with customers to promote brand loyalty.Sales & UpsellingIdentify opportunities to upsell or cross-sell products/services from leads generated through social media platforms.Follow up with customers interested in purchasing products & services.Provide customers with product/service information and recommendations.Schedule face-to-face meetings for the sales team with interested customers.Collect customer contact information and follow up with leads.Communication & Feedback ManagementCollect and analyze customer feedback to improve products or services.Develop engaging sales pitches for different target customers.Communicate customer concerns to relevant departments for resolution.Be strong in customer-centric communication and data management.Documentation & ReportingMaintain records of customer interactions and transactions.Prepare reports on customer satisfaction, complaints, and service improvements.Update the CRM daily.Coordination with Internal TeamsLiaise with sales, marketing, and operations teams to address customer needs.Ensure smooth execution of customer requests and service delivery.Brand RepresentationAct as the face of the company in customer interactions.Represent the company in a professional and positive manner.Skills & Abilities:Ability to upsell and cross-sell products/services.Strong communication skills.Understanding customer needs and pitching accordingly.Excellent verbal and written communication for interacting with clients, suppliers, and internal teams.Good listening skills and attention to customers.High level of resilience and the ability to handle rejection well.Excellent interpersonal skills and the ability to thrive in a competitive industry.Self-motivated, ambitious, and determined.Ability to achieve desired results both individually and as part of a team.Excellent presentation and negotiation skills.Good self-management skills and ability to prioritize tasks effectively.Qualifications:Bachelors degree or related field.Minimum 2 years of experience in customer care (sales) or BPO (especially outbound).Self-motivated and quick learner.Proficiency in English, Telugu, and Hindi (mandatory).