Responsibilities: Implement clinic policies & ensure smooth daily operations Lead, supervise & motivate clinic staff; conduct team briefings Oversee nurses work & maintain high clinical standards Manage client appointments & enhance patient satisfaction Handle client queries & customise wellness packages Maintain digital health records via CRM tools (IV Pro, Pabau) Ensure documentation accuracy & compliance Manage billing, sales reports, petty cash & inventory Oversee clinic equipment maintenance & repairs Conduct staff performance reviews & improve customer experience Track leads, conversions, sales; support marketing events Train & support franchisees; ensure adherence to policies Participate in audits, workshops & continuous development
Responsibilities: Implement clinic policies & ensure smooth daily operations Lead, supervise & motivate clinic staff; conduct team briefings Oversee nurses work & maintain high clinical standards Manage client appointments & enhance patient satisfaction Handle client queries & customise wellness packages Maintain digital health records via CRM tools (IV Pro, Pabau) Ensure documentation accuracy & compliance Manage billing, sales reports, petty cash & inventory Oversee clinic equipment maintenance & repairs Conduct staff performance reviews & improve customer experience Track leads, conversions, sales; support marketing events Train & support franchisees; ensure adherence to policies Participate in audits, workshops & continuous development
Job Summary: We are seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing front-desk operations efficiently. This role plays a vital part in ensuring a smooth and welcoming experience for all visitors and supporting the clinic’s daily operations. Key Responsibilities: Greet clients warmly upon arrival and ensure a positive first impression Answer phone calls, respond to emails, and manage appointment bookings Confirm, cancel, and reschedule appointments using the clinic’s scheduling system Handle client check-ins and check-outs, including processing payments and issuing receipts Maintain a clean, organized, and professional front desk and waiting area Provide accurate information about clinic services, pricing, and promotions Manage client records and ensure confidentiality in accordance with data protection policies Coordinate with practitioners and therapists to ensure timely service delivery Handle customer complaints or concerns professionally and escalate as needed Assist with administrative tasks such as filing, inventory checks, and restocking front desk supplies Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Education: Diploma (Preferred) Work Location: In person
Job Summary: We are seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing front-desk operations efficiently. This role plays a vital part in ensuring a smooth and welcoming experience for all visitors and supporting the clinic’s daily operations. Key Responsibilities: Greet clients warmly upon arrival and ensure a positive first impression Answer phone calls, respond to emails, and manage appointment bookings Confirm, cancel, and reschedule appointments using the clinic’s scheduling system Handle client check-ins and check-outs, including processing payments and issuing receipts Maintain a clean, organized, and professional front desk and waiting area Provide accurate information about clinic services, pricing, and promotions Manage client records and ensure confidentiality in accordance with data protection policies Coordinate with practitioners and therapists to ensure timely service delivery Handle customer complaints or concerns professionally and escalate as needed Assist with administrative tasks such as filing, inventory checks, and restocking front desk supplies Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Education: Diploma (Preferred) Work Location: In person