Retail Sales Assistant

Job Description

Role/Position: CSA Reporting to: Supervisor / ASM Location: Netaji Subhash Chandra Bose International Airport, West Bengal Basic Eligibility Criteria: Experience : 6 months-1 year experience is retail industry / Fresher Qualification: Undergraduate/ Graduate Selection Process: Screening round by Hr Personal Interview by Operations Head KEY RESPONSIBILITIES: Ensure high levels of customer satisfaction through excellent sales service. Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store Ascertain customers’ needs and wants. Recommend and display items that match customer needs. Welcome and greet customers Manage point-of-sale processes. Actively involve in the receiving of new shipments Keep up to date with product information. Accurately describe product features and benefits. Always be well groomed Go the “extra mile” to meet targets. Maintain a clean and orderly environment in the store Follow all companies’ policies and procedures. REQUIREMENTS AND SKILLS : Customer Focus Effective communication – English or Hindi, Native Language Interpersonal Skills Role modelling Good physical endurance Basic understanding of sales principles and customer service practices Should be flexible with 24/7 shifts and working on holidays/ festivities Open to Feedback and learning High on Energy levels. Friendly, helpful, confident, and engaging personality Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹13,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person