Resumate

About the job: Are you a master of effective communication and passionate about providing exceptional customer support? Resumate is seeking a dynamic Customer Support Executive to join our team in revolutionizing the e-commerce industry. Key responsibilities: 1. Provide top-notch customer support via phone, email, and live chat to resolve inquiries and issues promptly. 2. Utilize superior typing skills to respond to customer queries accurately and efficiently. 3. Demonstrate in-depth knowledge of e-commerce platforms to assist customers with navigating our products and services. 4. Collaborate with cross-functional teams to ensure seamless customer experiences and satisfaction. 5. Proactively identify and address customer concerns to enhance brand loyalty and retention. 6. Maintain detailed records of customer interactions and feedback to drive continuous improvement. 7. Stay current on industry trends and best practices to deliver innovative solutions and elevate the customer support experience. If you are a customer-centric professional with a knack for problem-solving and a drive for excellence, we want to hear from you! Join Resumate and embark on a rewarding career journey where your skills and passion for customer support will make a significant impact. Apply now and be part of our mission to deliver unparalleled service to our valued customers. Who can apply: Only those candidates can apply who: Salary: ₹ 2,40,000 - 2,76,000 /year Experience: 0 year(s) Deadline: 2025-08-20 23:59:59 Other perks: Health Insurance, Life Insurance Skills required: E-commerce, Typing, Effective Communication and Customer Support Other Requirements: 1. Excellent English required, written & verbal. 2. Minimum 35 wpm typing speed with 98% accuracy. 3. Graduates only. 4. Graduation is a must. 5. Languages: English+Hindi. 6. Working Days: 6days working & 1 rotational off. 7. Contract Duration: 3 Months. 8. System processor: i5 or above. 9. RAM: 8GB or above. 10. Wi-Fi 11. USB Headset 12. Power Backup About Company: We are dedicated to shaping the future of students by equipping them with the knowledge and tools needed to navigate the complexities of global education and jobs seamlessly. By working closely with students, we ensure that they embark on a transformative educational experience that aligns perfectly with their aspirations and potential. Resumate stands committed to making international education dreams a reality.