Restaurant Hostess

Job Description

Job Description Greeting, Seating, Touring, Hotel & Restaurant Guests Maintains a cheerful, courteous disposition and a neat, clean and professional image. Allocate customers into sections of restaurant so all servers have tables Greets guests upon entering the restaurant and assists guests while on a waiting list Escorts guests to the designated table by rotation as soon possible, presents menu to each guest once they are seated. Arranges for booster seats or high chairs, as needed. Attends shift meetings on time. Bids farewell to guests as they leave. Ensures everything was satisfactory and invites guest to return. When not seating customers you help to clear the tables Understands and responds to customer requests for assistance. You must always be attentive to the front door, be aware of who is coming and going. All customers should be properly greeted and given menu. Responds calmly to angry guests and notifies restaurant managers of situation. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance Capable of communicating effectively verbally and in writing in English to respond clearly to customer requests Take Feedback:- Give feedback form to guest & collect feedback. Ensure background music & other guest amenities are operational.