Job Description

Oversee restaurant operations and ensure a smooth flow Create work schedules that align with the restaurants needs Ensure proper compliance with restaurant hygiene regulations Train new employees to help them meet the restaurants expectations Interact with guests and build positive rapport Coordinate daily with the Chef and the Kitchen team for smooth operation Ensure customer satisfaction is met Respond efficiently and accurately to customer complaints Regularly review product quality Manage the entire Restaurant's team Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Coordinate with the Marketing team for execution of BTL Activities inside the restaurant Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations.