Restaurant Captain

0 years

1 - 2 Lacs

Posted:15 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Key Responsibilities:
  • Customer Service & Guest Experience:
  • Greet guests warmly and escort them to their tables.
  • Ensure a pleasant dining experience by addressing guest needs and resolving issues promptly.
  • Take orders, offer recommendations, and answer questions about menu items and ingredients.
  • Handle customer complaints and resolve disputes.
  • Operations & Staff Management:
  • Manage the dining room, including seating arrangements and table turnover.
  • Supervise and coordinate the waitstaff, ensuring they provide excellent service.
  • Monitor and maintain cleanliness and organization in the dining area.
  • Assist in opening and closing procedures.
  • Organize duty rosters of service staff.
  • Train and mentor staff.
  • Inventory and Cost Control:
  • Assist in inventory control and stock management.
  • Monitor and maintain health, hygiene, and safety standards.
  • Communication & Coordination:
  • Communicate effectively with the kitchen staff and other departments.
  • Maintain open communication with guests and staff.
  • Write reports and obtain guest feedback.
  • Other duties:
  • Take room service orders (if applicable)
  • Serve food and beverages
  • Manage guest reservations and seating
  • Observe guests and fulfill additional requests

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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