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6 Job openings at Resollect Technologies
Business Development Executive

Bengaluru

0 - 1 years

INR 3.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Responsibilities: * Meet sales targets through effective cold calling techniques. * Identify new business opportunities through online lead generation. * Generate leads and close deals with clients.

Collection Executive

Bengaluru

0 - 5 years

INR 2.4 - 6.0 Lacs P.A.

Work from Office

Full Time

Hiring Field Collections Executives across India Must have valid DRA (Debt Recovery Agent) certification 1-3 years experience in collections, recovery, or sales Competitive pay + attractive incentives Apply now to join our fast-growing team!

Telecaller - EMI Collections | DRA Certified | Immediate Joiners

Bengaluru

2 - 5 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Job Title: Tele-calling EMI Collection Executive (Call Centre) Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 2+ years Function: Collections, Recovery, Operations Employment Type: Full Time Languages known (minimum 2): English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is looking for experienced and certified Collection/Recovery Callers to manage and drive recovery efforts for secured loan portfolios . The ideal candidate will have hands-on experience in housing and vehicle loan recovery and a sound understanding of the secured loan legal process. This is a high-ownership, on-ground role with deep execution responsibilities and strategic impact. Key Responsibilities: Initiate and manage recovery calls for overdue home loans, two-wheelers, and four-wheelers Handle follow-ups, payment commitments, and objection handling professionally Update and manage case details accurately in CRM and dialler systems Coordinate with legal/field teams for secured asset recovery where applicable Track daily performance and ensure timely resolution of allocated accounts Maintain compliance with RBI and internal recovery standards Ideal Profile & Requirements: Minimum 2 years of calling-based recovery experience Must hold a valid DRA (Debt Recovery Agent) certificate Prior experience with housing loans and vehicle loan portfolios is preferred Understanding of secured loan recovery and related legal processes is a strong plus Proficient in using dialler systems and CRM tools Strong communication, negotiation, and objection-handling skills Hands-on mindset ready to roll up sleeves and lead from the front. Immediate joiners will be highly preferred Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionizing collections Fast-track career growth

Team Lead - Dialer & MIS Operations | EMI Collections

Bengaluru

2 - 5 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Job Title: Team Lead - Dialer & MIS Operations (Call Centre) || EMI Collections Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 3+ years in Dialer Operations, MIS, and Call Centre Team Management Function: Dialer Management, MIS Reporting, Team Leadership Employment Type: Full Time Languages known (minimum 2) : English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is seeking a highly driven and detail-oriented professional to lead our dialer operations, manage real-time MIS reporting, and supervise a dynamic team of 2530 tele-callers. The ideal candidate has experience with dialer platforms like Ozonetel, Exotel, etc, is comfortable working with CRM systems, and brings strong analytical and leadership skills to drive performance in a call-centre environment. This is a full-time, high-responsibility role at the intersection of operations, analytics, and people management . Key Responsibilities: Dialer Operations Manage the daily functioning and performance of the dialler system Configure call flows, campaigns, and agent allocations based on business needs Monitor dialer uptime, call connectivity, and agent productivity metrics Troubleshoot issues and coordinate with tech teams for quick resolution MIS & Analytics Develop and maintain structured dashboards and reports for real-time tracking of agent performance, call outcomes, and portfolio status Share daily/weekly/monthly performance reports with internal stakeholders Ensure accuracy and timeliness of MIS reports no data misses, no quality lapses Identify process gaps or irregularities through trend analysis and recommend improvements Team Leadership Supervise and guide a team of 2530 tele-callers to ensure daily targets are met Allocate leads, monitor attendance/productivity, and resolve team-level escalations Provide coaching and performance feedback to individual team members Drive adherence to SOPs, call quality standards, and compliance protocols Stakeholder Collaboration Coordinate with recovery managers, product teams, and field/legal teams for seamless operations Respond to ad-hoc report requests and management inputs on short notice Ideal Profile & Requirements 3+ years of experience in managing dialer platforms, preferably Ozonetel or similar Strong background in MIS reporting , preferably in a call centre or recovery operations context Hands-on experience in managing tele-caller teams in high-volume environments Familiarity with CRM tools and reporting platforms (Excel, Google Sheets, etc.) Excellent analytical and problem-solving skills Strong leadership, communication, and people management abilities Proven ability to work under pressure and handle multiple operational priorities Hands-on mindset ready to roll up sleeves and lead from the front. Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionising collections Fast-track career growth

Field Collections HL & VL - Executive / Team Lead / Manager

Bengaluru, Delhi / NCR, Mumbai (All Areas)

1 - 6 years

INR 2.0 - 7.0 Lacs P.A.

Hybrid

Full Time

Job Description : We are hiring Field Collection Professionals (Executives, TLs & Managers) for on-ground EMI recovery for Home Loans, Two-Wheeler & Four-Wheeler Loans across multiple locations. If you have 2+ years experience in secured loan recovery , know how to track & follow up with defaulting customers , and can handle legal coordination, skip tracing, and field visits , apply now. Key Responsibilities : Visit customer locations for overdue EMI collections Explain dues, repayment terms, and legal action risks Coordinate with legal, call center & repossession teams Deliver and manage legal notice acknowledgments (138, SARFAESI, etc.) Assist in repossession and auction workflows when required Track visit outcomes, collect payments, and report in app or CRM Execute skip tracing for absconding/defaulting customers Team Leads / Managers additionally will: Manage and guide a team of 5-10 field agents Allocate cases and monitor daily performance Ensure daily productivity, training & reporting standards Preferred Qualifications : DRA Certification preferred Prior experience in Home Loan / Vehicle Loan recovery Smartphone usage for reporting & CRM Local language fluency Basic English or Hindi for team coordination Locations : Openings across Pan-India Tier 1, Tier 2 & Tier 3 towns

Telecaller - EMI Collections | DRA Certified | Immediate Joiners

Bengaluru

1 - 5 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Job Title: Tele-calling EMI Collection Executive (Call Centre) Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 1 + years Function: Collections, Recovery, Operations Employment Type: Full Time Languages known (minimum 2): English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is looking for experienced and certified Collection/Recovery Callers to manage and drive recovery efforts for secured loan portfolios . The ideal candidate will have hands-on experience in housing and vehicle loan recovery and a sound understanding of the secured loan legal process. This is a high-ownership, on-ground role with deep execution responsibilities and strategic impact. Key Responsibilities: Initiate and manage recovery calls for overdue home loans, two-wheelers, and four-wheelers Handle follow-ups, payment commitments, and objection handling professionally Update and manage case details accurately in CRM and dialler systems Coordinate with legal/field teams for secured asset recovery where applicable Track daily performance and ensure timely resolution of allocated accounts Maintain compliance with RBI and internal recovery standards Ideal Profile & Requirements: Minimum 1 year of calling-based recovery experience Must hold a valid DRA (Debt Recovery Agent) certificate Prior experience with housing loans and vehicle loan portfolios is preferred Understanding of secured loan recovery and related legal processes is a strong plus Proficient in using dialler systems and CRM tools Strong communication, negotiation, and objection-handling skills Hands-on mindset ready to roll up sleeves and lead from the front. Immediate joiners will be highly preferred Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionizing collections Fast-track career growth

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