Reservation Operations Associate

Job Description

Time is key. You will need to provide a seamless experience for all Headout guests by handling their reservations in a timely manner. Connecting blocks of our business. You will essentially act as a bridge between our supply partners and guests by communicating effectively. Striving for perfection. We would love for you to take initiative to create processes that make our booking fulfillment methods more progressive. A creative streak. You will need to be creative when it comes to handling escalations from our guests or supply partners. What skills experience do you need Attention to the T. No tiny detail passes your eye unchecked. Youre able to spot the smallest of problems, solving which can have the biggest impact. Language Proficiency . Exceptional written and verbal communication skills in the English language. Youre like Monica Geller . Organized and process-driven, with an itch to improve anything sub-optimal. Youre in it for the long haul. You think long term while solving problems and not focus on immediate fixes. Bonus Youre passionate about all things travel You have worked to assist customers all around the globe before