Reservation Executive

Job Description

We’re Hiring: Reservation Executive | Ramada Goa Vagator Join the vibrant team at Ramada Goa Vagator — where hospitality meets excellence! Position: Reservation Executive Location: Ramada Goa Vagator, Goa Experience: 1–3 years preferred in Reservations/Front Office/Customer Service (Hotel Industry) Key Responsibilities: Handle guest reservations efficiently via phone, email, and online platforms. Coordinate with Front Office and Sales teams for smooth booking operations. Ensure accurate data entry into reservation systems. Maximize room occupancy and revenue through effective upselling techniques. Provide excellent pre-arrival guest service and support. Manage booking modifications, cancellations, and special requests professionally. Requirements: Prior experience in hotel reservations or customer service (preferred). Excellent communication skills (English; knowledge of Hindi and local languages is a plus). Strong computer and systems knowledge (experience with PMS like Opera/Fidelio preferred). Positive attitude, attention to detail, and a passion for guest service. Benefits: Competitive salary Growth and learning opportunities Vibrant and supportive work environment Ready to join our team? Send your CV to: [hr@ramadagoavagator.com] Contact us at: [8956458267] Be a part of Ramada Goa Vagator — where every day brings a new opportunity to create unforgettable guest experiences! Job Type: Full-time Pay: ₹16,000.00 - ₹23,000.00 per month Benefits: Food provided Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8956458267 Expected Start Date: 05/05/2025