Research Analyst BPO Operations

Position: Research Analyst – BPO Operations

Location: Chennai

Department: Data Research & Analysis

Experience: 1 to 2 years

Role Overview:

Key Responsibilities:

• Collect and update institutional information such as:
• Head office address, city, state, country, postal code, and contact number.
• Stakeholder details including organization names, ownership percentages, and entity types.
• Insider details such as individual shareholders, ownership %, and domicile country.
• Executive names and roles (Directors, C-suite, etc.).
• Parent and ultimate parent entities.
  
• Ensure all data is captured in the required format and accurately mapped to defined attributes.
• Conduct validation checks to maintain data integrity and completeness.
• Research and verify ownership structures, shareholder information, and corporate hierarchies.
• Collaborate with quality teams to ensure compliance with client requirements.
• Meet productivity and accuracy targets set by the project.
  

Required Skills & Qualifications:

• Graduate in Commerce, Business Administration, Economics, or related field.
• Strong analytical and internet research skills.
• Proficiency in MS Excel, Google Sheets, and data entry tools.
• Ability to understand corporate structures and stakeholder relationships.
• Good communication skills (written and verbal).
• Detail-oriented with high accuracy in data handling.
• Prior experience in KYC/AML research, financial data analysis, or corporate data collection is an added advantage.
  

Key Attributes:

• Ability to work under deadlines.
• Strong logical thinking and problem-solving skills.
• Commitment to maintaining data confidentiality.
• Team player with a proactive attitude.