Claims Administrator Vendasta Technology (India) Private Limited

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Insurance Claims Investigator, your main responsibility will be to investigate insurance claims by conducting interviews with claimants, witnesses, and professionals such as mechanics, contractors, and physicians. You will also need to review policy terms to determine coverage and limitations, inspect property damage, or gather necessary documentation like photos, police reports, and repair estimates. Negotiating settlements with policyholders or third parties will be a crucial part of your role, and you may need to coordinate with legal counsel or external investigators when required. Ensuring compliance with federal, state, and company-specific regulations is essential in this position. You will also be expected to provide customer support throughout the claim resolution process, maintaining a high level of professionalism and empathy when dealing with claimants. To excel in this role, you should have a strong knowledge of insurance policies, coverage rules, and claim processes. The ability to evaluate damage estimates and repair costs accurately is necessary, along with proficiency in using claims management software like Xactimate and Guidewire. Strong written documentation and reporting skills, as well as expertise in regulatory compliance and recordkeeping, are also required. In terms of soft skills, you should possess a keen attention to detail and analytical thinking abilities. Conflict resolution and negotiation skills will be valuable, along with excellent time management capabilities to handle multiple claims simultaneously. Clear communication and a customer service-oriented mindset are vital for successful claim resolution. Educational requirements for this role include a high school diploma or GED, with an associate's or bachelor's degree in business, criminal justice, or a related field preferred. You must also hold a Claims Adjuster license, which is mandatory in many states, and may need to pursue continuing education or state-specific certifications. Preferred qualifications for the Insurance Claims Investigator position include previous experience in insurance, investigations, or construction estimating. Bilingual skills can be advantageous for communicating with diverse client populations, and certifications from industry bodies like the National Association of Independent Insurance Adjusters (NAIIA) are beneficial. Specialized experience in areas such as auto, property, workers compensation, or catastrophe claims is also desirable. This is a full-time position suitable for both experienced professionals and fresher candidates. The work location will be in person, and benefits include Provident Fund.,

Posted 2 weeks ago

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