Remote Community Manager

Job Description

Job Description About Kannect Kannect is an all-in-one community engagement and member management platform built to help organizations connect, communicate, and collaborate with their communities without the hassle of juggling multiple tools. We work with nonprofits, small businesses, professional networks, and community organizations to power modern digital engagement. As we grow, we re looking for a passionate, resourceful, and tech-savvy Community Manager to join our team and help our customers shine on the platform. This isn t your average admin role we re looking for someone who s curious, creative, and excited about using AI tools like ChatGPT to make our clients profiles look amazing. What You ll Do Be the welcoming face for new Kannect users help them feel supported, seen, and set up for success. Research client organizations through websites, LinkedIn, and social media to understand their mission, brand, and voice. Use ChatGPT and other AI tools to enhance client profiles, write compelling bios, descriptions, and help organize their content and messaging. Build and maintain organization profiles on Kannect, including uploading events, membership plans, community groups, and articles. Keep existing accounts fresh, accurate, and engaging by periodically checking for new updates. Collaborate with our team to suggest ways to improve onboarding, increase engagement, and support our growing user base. Help shape the future of community engagement by being an internal advocate for our users. Qualifications What We re Looking For A proactive, self-motivated communicator who s comfortable working independently . Proficient in English with strong speaking , wr