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Theorynine Technologies pvt ltd
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Relationship Manager

Relationship Manager

Theorynine Technologies pvt ltd

2 - 3 years

3 Lacs

mumbai

Posted:20 hours ago| Platform: GlassDoor logo

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Skills Required

service support transactions reports communication negotiation presentation crm marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Sales & Service Executive – Elite Client Handling

Location: Malad west

Department: Sales & Client Relations

Experience Required: 2–3 years (Preferred: Experience in handling premium or HNI clients)

Job Overview:

We are looking for a dynamic and customer-focused Sales & Service Executive to manage and nurture relationships with our elite clients. The ideal candidate will ensure premium customer service standards while driving sales, renewals, and satisfaction through personalized engagement.

Key Responsibilities:

Manage and maintain strong relationships with high-value / elite clients.
Act as the single point of contact for client queries, support, and issue resolution.
Identify client needs and provide suitable solutions or product recommendations.
Ensure timely follow-up, renewals, and service delivery.
Maintain detailed records of interactions and transactions in CRM.
Work closely with internal teams (operations, accounts, and support) to ensure a seamless client experience.
Prepare and present sales reports and client updates to management.
Achieve monthly/quarterly sales and service targets.

Key Skills & Attributes:

Excellent communication and interpersonal skills.
Strong customer orientation with a professional and polished demeanor.
Proven ability to build long-term client relationships.
Result-driven with good negotiation and presentation skills.
Ability to multitask and manage priorities efficiently.
Proficiency in MS Office and CRM tools.

Qualification:

Graduate in Business Administration / Marketing / Any relevant field.
MBA or equivalent qualification preferred.
Salary:

Competitive, based on experience and skills.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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