Relationship Manager

Job Description

Company Description Progcap (Desiderata Impact Ventures Private Limited) is a mission-driven, inclusive financing technology firm dedicated to transforming the economic landscape for micro and small enterprises in the last mile. By providing affordable, customized finance and digitizing supply chains, Progcap offers flexible, collateral-free working capital to underbanked semi-urban and rural retailers in India. Progcap leverages a combination of technology and a unique delivery model to effectively underwrite credit and empower retailers. Role Description This is a full-time hybrid role for a Relationship Manager based in Hubli, with some work-from-home flexibility. The Relationship Manager will be responsible for building and maintaining relationships with clients, understanding their financing needs, and delivering customized financial solutions. Day-to-day tasks include client onboarding, portfolio management, account servicing, and ensuring client satisfaction. The role also involves working closely with internal teams to enhance service delivery and resolve client issues promptly. Qualifications Strong communication and interpersonal skillsExperience in customer relationship management and client servicingKnowledge of financial services and credit underwritingProficiency in data analysis and reportingProblem-solving skills and ability to work independentlyFamiliarity with technology and digital toolsBachelor's degree in Finance, Business Administration, or related fieldExperience in the financial technology sector is a plus