Relationship Manager - International Admissions

About the Role

You’ll be the primary point of contact for a UK based Group of School's global network of admissions agents. Your job is to keep communication smooth, timely, and accurate so their international boarding schools have a consistent pipeline of well-supported student enquiries.

What you’ll do

• Build strong working relationships with agents across key markets

• Make regular follow-up calls and maintain ongoing communication to share updates, clarify admission requirements, and answer queries

• Track enquiries, applications, and conversions in a structured manner

• Ensure every agent has the latest information on fees, programmes, deadlines, policies, and marketing assets

• Coordinate with schools and the Head of International to resolve issues quickly

• Keep detailed notes, maintain CRM records, and ensure no conversation goes undocumented

• Identify high-performing agents and support them with stronger collaboration and faster turnarounds

• Assist in organising online events, briefings, and training for agents

• Share weekly updates, challenges, and opportunities with internal teams

• Support agents with end-to-end processes for boarding admissions

Who you need to be

• Someone with excellent spoken and written English

• Methodical, organised, and comfortable handling a high volume of communication

• Someone who follows up without being reminded

• Calm and professional when dealing with people across cultures

• A self-starter who takes responsibility for their pipeline

• Experienced with CRMs or ready to become an expert quickly

• Bonus: Experience in international education, admissions, study abroad, or agent management

Experience required

• 0–5 years in a relationship management, admissions, client servicing, or sales coordination role

• Experience handling multiple stakeholders

This role is a good fit if

• You enjoy structured work, like talking to people from different parts of the world, and take pride in being reliable, responsive, and detail-driven.