Posted:2 months ago| Platform:
Work from Office
Full Time
. Roles and Responsibilities: Oversee regional sales activities also make the monthly report for his own region, ensuring the achievement of sales targets and business growth. Plan and organize client visits both locally and out of station, ensuring alignment with sales strategies. Prepare and maintain a detailed travel schedule for client visits and ensure timely follow-ups with clients. Prepare and manage the monthly Sales reports required to present to the Sales head to show that it aligns with the set yearly target. Effectively manage client grievances by coordinating with the group and ensuring timely resolution. Handle customer calls regarding sales inquiries and product queries, providing detailed information and solutions. Coordinate sales efforts and ensure timely follow-ups to convert leads into customers. Follow up with customers for payment collections and resolve any payment-related issues. Contact customers for overdue payments and coordinate with the finance team to ensure collections. Address customer suggestions for project planning, ensuring timely execution of the project and meeting customer needs. Act as a liaison for unresolved grievances, escalating issues to senior management when necessary. Work in close collaboration with the inhouse sales team, warehouse personnel, and the product development team to ensure smooth coordination of sales orders. Oversee product training for customers and internal teams, ensuring up-to-date knowledge on the product offerings. Collaborate with the sales team to integrate customer feedback into product offerings, ensuring prompt and effective responses to customer input. Skills: B2B Sales Expertise Customer Relationship Management Strong Communication Skills Knowledge of English & local language is must. Analytical Decision-Making Problem-Solving Ability Project Management Skills Effective Team Collaboration
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