Regional Manager - OFR - South 2 & East

The Regional Ocean Freight Manager is responsible for

• Operating Result of the region
• Carrier and other Vendor Relationships
• FCL/LCL Pricing for Exports / Imports
• Constant review of costs and aim to achieve best costs
• Ocean Freight Operations & Documentation
• Data Quality & Compliance
• Coordination with Network offices
• Representation of DGF in Trade and Industry meetings
• Gathering and Providing Market intelligence
• Proposing new Product launches
• Motivating and Leading the Ocean Freight Product team
  

Key activities

• Is responsible for the operating result of the region and offices under its responsibility
• Is responsible for Achievement of Budget / targets
• Analyses costs and cost structure with the aim of reducing them
• Ensure that documentation both inward and outward is completed with given time frames
• Communicate time frames to Deputy/ Assistant Managers and ensure adherence for:
• Completion of LOGIS files with accurate CES and SES
• Handover of documentation to FICO
• Completion/couriering of overseas documentation of exports
• Completion of customer documentation for imports/exports
• Visit CFS and ensure that CFS space is mange efficiently
• Review regularly LOGIS data quality and ensure that Costs and Revenue are correctly booked especially at month ends
• Ensure that escalations due to non-reply by staff in the region are eliminated
• Ensure that the fines and penalties due to delays in documentation or operations are avoided at all costs. Have processes in place to highlight
• such events.
• Manage and supervise teams’ efficiency & quality per section regards to day-to-day operations
• Hold regular meetings with M&S and FICO for better inter departmental coordination
• Ensure that the staff are adequately trained to meet job requirements
• Deal with carriers & other vendor to obtain best buying rates at the regional level
• Manage FCL/LCL Pricing for Exports and Imports
• Assist Head Ocean Freight in negotiating with the carriers/vendors
• Provide market intelligence to OFR Head, ASPA on market freight rates for FCL’s and LCL’s
• Liaise with carriers and Vendors on operational issues and conduct regular vendor meetings
• Monitor and evaluate staff performance at the region
• Handling complaint for customer and overseas
• Ensure all carrier and vendor payments are done timely
• Ensure invoice to customers and overseas are sent timely
  

People Management

• Will lead a team of people, size depending on the Region
  

Autonomy

• Will be given as per specific requirements of the Job
  

Skills

Skills / Qualifications

• Solid experience in Ocean Freight Pricing, Operations, Customer Services & Documentation.
• Knowledge on Ocean Freight Product (FCL & LCL) pricing for Exports & Imports
• Trade Laws & Regulations
• Pricing Structure
• Knowledge of the Indian Export & Import Trade, Trade Lanes / Routes and their Key Drivers, Commodities, Major Players
• Knowledge of the Indian Shipping & Logistics Industry including Ocean services to / from India and their Operations, ICD / CFS set up in
• India, LCL Consolidation Market, Major players in these segments
• Process Excellence
• Vendor Management
• Ability to achieve high levels of service delivery
  

Expected Years Of Experience

• Experience: Minimum 10 yrs in the Shipping & Logistics Industry
  

Educational Qualifications

• Graduate or MBA/Equivalent from a reputed Institute