Job Description

Key Responsibilities: Managerial Responsibilities: Lead the team responsible for legal recourse to recover from delinquent customers. Oversee local advocates to ensure swift action on assigned cases. Functional Responsibilities: Manage all legal and delinquency-related actions, including sending demand notices, LRN, arbitration, Lok Adalat, and civil suits. Adhere to agreed TAT (Turnaround Time) for initiating actions. Support the collection and branch teams in recovering from NPA (Non-Performing Assets) cases. Ensure advocates and arbitrators are appointed as per the process. Initiate appropriate legal actions against defaulting customers, such as: Arbitration Sections 9 & 17 of the Arbitration and Conciliation Act Criminal complaints Execution petition filing Initiation of Section 138 of the Negotiable Instruments Act Handle cases under Section 138 of the Negotiable Instruments Act and matters under Section 9 of the Arbitration and Conciliation Act. Draft SARFAESI notices, including: Demand notices under Section 13(2) Possession notices under Section 13(4) Job Requirements: Qualifications: Minimum graduation. A degree in law is preferable but not essential. Experience: 5-8 years of experience in financial services, preferably NBFCs/Banks, dealing with legal cases/arbitration. Experience in recovery from hard bucket cases is essential. Functional Competencies: The role requires 10-12 days of travel for legal and collection-related actions on the ground. Proficiency in MS Office (Word, PowerPoint, Excel). Basic accounting skills. Behavioral Competencies: Strong writing and speaking ability in English. Knowledge of Regional Langauge (Read & Write) is essential. Knowledge of another Indian language is preferred but not essential. Excellent communication skills, especially in dealing with local advocates, court officials, police, and challenging customers. Ability to work with minimal direction. Self-starter. Ability to prioritize, multi-task, delegate, and proactively resolve problems.