Regional Language Professionals - Tamil, Telugu, Malayalam & Kannada

Job Description

We are looking for a Language Specialist for multiple openings proficient (read, write & speak) in Tamil, Telugu, Kannada, and Malayalam to support our content, localization, and translation initiatives. The ideal candidate will be responsible for ensuring high-quality translations, content accuracy, linguistic integrity & content delivery in respective profile across multiple platforms. 1. Content Programming: Key Responsibilities : Formulating the Yearly Content plan for all Ultra Linear channels, based on available content and new content. Creation of monthly and Festive properties for content marketing. Preparation of Monthly and Weekly viewership charts in order to meet viewership targets. Creating Promo plans and coordinating with Promo and editing teams for promo production and final packaging Coordinating with Distribution platforms for promoting thematic channels of Ultra on respective Distribution platforms. Make course correction in terms of content distribution strategy based the viewership data 2. Content Writer: Key Responsibilities : Creative enough to write appealing video text to complement the images and videos; Rewrite, paraphrase or write content from scratch depending on specific instructions provided in the work order; Think up titles for each piece of content keeping appropriateness in check Writing and editing engaging content for various social networks, including Facebook, Twitter and Instagram 3. Graphic Designers: Key Responsibilities : Develop creative concepts for digital platforms, including social media pages, thumbnails, email templates, and website elements. Design visually appealing layouts using Adobe Creative Suite (Photoshop) to meet client needs. Create high-quality designs that align with brand guidelines and messaging. 4. Customer Support: Key Responsibilities : Ensure minimum TAT to resolve user queries & complaints via emails, live chats, and call in Tamil, Telugu, Malayalam & Kannada. Help users with account creation, subscription activation, cancellations, and billing inquiries Guide users through new features and updates to ensure they get the most out of the platform. Assist users with technical difficulties related to the platform (app navigation, login problems, streaming quality, etc.) Maintain and update internal and external knowledge bases with relevant FAQs and troubleshooting guides. 5. Product QA/QC: Key Responsibilities : Knowledge on product QC and QC tools Experience in building, integrating and launching Middleware including CMS, DRM, SMS, 3rd party Analytics, Engagement and CRM products. Knowledge of OTT market and experience in launching OTT platform with scale will be an advantage. Having Product development/management experience is an added advantage. Coordinate with external partners for integrations, partnerships, and financial negotiations relating to the development of the product and ensure smooth launch. Mumbai based candidates preferred.