***Candidates with Excellent English communication skills should apply*** ***Only Hindi speaking candidates, please DO NOT APPLY*** ***Freshers with Excellent English communication skills are welcome*** Key Responsibilities: Respond to customer inquiries via phone, email, chat, and social media promptly and professionally. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution. Provide accurate, valid, and complete information by using the right methods and tools. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Working Days: 6 (Six) Shifts: Rotational Shifts with 1 week off.
Job Title: General Physician (MBBS) Work Location: Gurgaon Sector 39 Company: Redcliffe Labs Role: Onsite Role Working Days: 6days Working Key Responsibilities: Conduct teleconsultations with patients and provide accurate medical advice. Diagnose health conditions based on patient symptoms and medical history. Recommend appropriate treatments, medications, or lab tests as required. Educate patients on disease prevention, lifestyle modifications, and treatment plans. Ensure ethical and patient-centric medical consultations. Offer the best possible medical solutions and guidance for patient concerns. Analyze diagnostic reports and identify potential lead generation opportunities. Stay updated with the latest medical guidelines and best practices. Qualifications: MBBS degree from a recognized institution (mandatory). Valid medical license to practice in India. Prior experience in telemedicine or general practice is preferred. Excellent communication skills with the ability to explain medical concepts clearly. Strong problem-solving abilities and patient-centric approach. Proficiency in using telehealth platforms and medical record systems is a plus.