Recruitment Account Management Executive

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About The Role

dynamic and client-focused Recruitment Account Management Executive

Key Responsibilities

• Act as the primary point of contact for assigned client accounts, maintaining consistent communication and ensuring service excellence.
• Manage end-to-end recruitment delivery by coordinating with internal hiring teams and external suppliers or partners.
• Build and maintain strong client relationships, understanding hiring needs and aligning fulfillment strategies accordingly.
• Partner with sourcing and recruitment teams to track open positions and ensure delivery against agreed SLAs.
• Monitor and manage supplier/vendor performance, ensuring quality, compliance, and timely closures.
• Conduct regular review meetings with clients and internal stakeholders to assess progress, address challenges, and plan recruitment strategies.
• Prepare reports and dashboards on recruitment performance, supplier metrics, and account health.
• Identify and drive process improvement initiatives to enhance delivery efficiency and client satisfaction.
  

Required Skills & Qualifications

• Bachelor’s degree in any discipline; MBA in HR or Business Management preferred.
• 3–5 years of experience in Recruitment Account Management, Client Servicing, or Vendor Management within a staffing or HR services environment.
• Strong understanding of IT and Non-IT recruitment processes and full sourcing lifecycle.
• Excellent communication, coordination, and presentation skills.
• Proven ability to manage multiple client accounts and vendors simultaneously.
• Strong analytical, problem-solving, and negotiation capabilities.
• Proficiency in MS Excel, PowerPoint, and Applicant Tracking Systems (ATS) or recruitment tools.
  

Key Competencies

• Client-centric mindset with exceptional relationship management skills.
• Ability to work under pressure and handle high-volume hiring requirements.
• Collaborative, organized, and result-oriented approach.
• Strong attention to detail and a proactive attitude toward issue resolution.