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Recovery Specialist RGBSI

1.0 - 4.0 years

0 - 3 Lacs

hyderabad

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Role & responsibilities Identify and assess customer complaints related to product service and insulation work. Conduct site inspections to evaluate faulty installations and recommend corrective measures. Coordinate with technical teams to schedule and execute re-insulation or service recovery work. Communicate effectively with customers to provide solutions, ensuring satisfaction. Document all service recovery cases, customer interactions, and resolutions for future reference. Ensure compliance with industry standards and company service policies. Provide reports on recurring service issues and suggest process improvements. Train and guide field service teams to prevent repeat service failu...

Posted 2 weeks ago

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