Recovery Analyst

About the Company: Tide is dedicated to helping SMEs save time and money by providing business accounts, banking services, as well as a range of highly usable administrative solutions from invoicing to accounting. With a global reach of over 1.6 million members in the UK, India, Germany, and France, Tide leverages advanced technology to cater to the needs of SMEs. The company focuses on quick onboarding, low fees, and innovative features, making data-driven decisions to assist SMEs in saving time and money. Key Responsibility: - Manage your own case load while meeting productivity and quality performance targets. - Maintain a high level of organizational skills and composure under pressure to efficiently handle tasks. - Communicate directly with financial institutions to recover fraudulent funds. - Review fraud reports from external banks to ensure correct actions have been taken. - Develop an in-depth understanding of various types of fraud. - Collaborate with internal and external stakeholders to coordinate recovery efforts. Qualifications Required: - Minimum of 1+ year of fraud/investigation experience in the banking industry is a plus. - Excellent communication and interpersonal skills. - Strong interest in combating financial crime and recovering funds from other financial institutions in cases of fraud. - Willingness to work on weekends. - Problem-solving skills and a willingness to share solutions. Additional Company Details (if applicable): Tide is available for SMEs in the UK, India, Germany, and France with over 1.6 million members globally. The company has raised over $200 million in funding and employs over 2500 Tideans worldwide, promoting diversity and inclusion. Tide's offices are located in Central London, with additional support and technology centers in Sofia, Bulgaria, technology centers in Serbia, Romania, Lithuania, and Hyderabad, and offices in Gurugram and New Delhi, India. Please note that Tide follows a fair and transparent recruitment process, without charging any fees at any stage. All official job opportunities are listed on the company's Careers Page, and communication will only come from an official @tide.co email address.,