Receptionist/Administrator

Job Description

1. Greet and welcome patients in a courteous and professional manner 2. Manage patient check-ins and check-outs 3. ⁠Schedule, confirm, and reschedule appointments using dental software (e.g., Dentrix, Practo, etc.) 4. ⁠Answer phone calls and respond to inquiries regarding services, availability, and appointments. 5. ⁠Maintain and update patient records and files accurately. 6. ⁠Coordinate with dental staff to ensure proper patient flow. 7. ⁠Handle billing and payment processing (cash, cards, UPI). 8. ⁠Maintain cleanliness and orderliness of the reception and waiting area. 9. ⁠Ensure patient confidentiality and follow data protection protocols. 10. ⁠Assist in preparing reports, follow-ups, and recalls ⸻ *Key Skills Required:* Excellent verbal and written communication Warm, friendly, and professional demeanor Strong organizational and multitasking abilities Basic computer knowledge and familiarity with dental/medical software Patience and the ability to stay calm under pressure Job Types: Full-time, Permanent, Fresher Pay: ₹8,477.68 - ₹14,000.00 per month Schedule: Day shift Fixed shift Language: English (Preferred) Work Location: In person