Greet and assist patients, visitors, and staff in a courteous and professional manner
Answer and direct phone calls using a multi-line phone system
Schedule and confirm patient appointments
Register patients and update their personal and insurance information in the system
Check patients in and out
Verify insurance coverage and collect co-payments when necessary
Maintain a clean and organized front-desk and waiting area
Coordinate patient flow with nurses and other medical staff
Manage incoming/outgoing mail, faxes, and emails
Handle patient inquiries and provide accurate information
Ensure confidentiality by following HIPAA and hospital policies
Perform other administrative duties as needed

Qualifications

High school diploma or equivalent (required)
Experience in a hospital, clinic, or medical office (preferred)
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Proficient in computer systems and basic office software
Knowledge of medical terminology (a plus)
Professional and compassionate demeanor

Skills

Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Attention to detail
Ability to handle stressful or emotional situations with patience
Team-oriented attitude
Problem-solving skills

Work Schedule

Full-time or part-time
Day, evening, or weekend shifts (depending on hospital needs)

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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