Real-Time Data monitoring executive (NON-TECH ROLE)

0 - 5 years

1.0 - 3.5 Lacs P.A.

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

Posted:Invalid date| Platform: Naukri logo

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Skills Required

Communication SkillsCustomer ExecutiveCustomer CaretellecallerInternational BPOInbound ProcessOutbound ProcessVoice ProcessChat ProcessFreshersUS ProcessCustomer SupportInternational Voice ProcessUK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description: Job Responsibility : Monitoring and Support desk executive role Task : Monitor real-time data feeds from various US locations. Data Quality Validation : Validate data quality using a defined process. Anomaly Reporting: Report any anomalies found in the data. Issue Resolution: Perform first-level diagnosis for data stream interruptions or errors. Ticketing: Record tickets for identified issues. Coordination : Contact relevant support teams for issue resolution as needed. T raining Provided: Successful candidates will receive training for job tasks. Key Requirements: Good Communication Skills (English) Mandatory to have CRM and Ticketing Knowledge Analytical and problem-solving skills Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts: 7 am -3 pm/3 pm -11 pm/11 pm to 7 am. It is work from office (5 days working- 2 days off - rotational) Interested Candidates forward your resume to careers@interspence.com ONLY MUMBAI CANDIDATES PLEASE APPLY

IT Services and IT Consulting
Mumbai Maharashtra

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