Job Description

Main Responsibilities Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Enter and update customer information in the database. Has the ability to deal with CRM systems. Handle grievances to preserve the company's reputation. Go the "extra mile" to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information Required Skills & Experience 1-2 years of work experience preferably in tele sales Proven experience as tele sales representative or other sales/customer service role. Proven track record of successfully meeting sales quota preferably over the phone Ability to learn about products and services and describe/explain them to prospects. Fluency in English and Hindi. Local language is an added benefit. Excellent communication and interpersonal skills. Outstanding negotiation skills with the ability to resolve issues and address complaints.