Job Description: The Quality Analyst is responsible for upholding stringent internal quality standards, conducting call quality audits, and providing feedback to executives. This role involves identifying process and productivity improvement opportunities in collaboration with other teams. Job Role : Listen to B2B lead calls and qualify them based on predefined quality parameters for the specified campaign under audit. Coach and mentor executives to improve their productivity and quality. Identify training and development needs of executives and design and deliver impactful training programs in consultation with the delivery and HR teams. Identify operational challenges and represent them effectively to improve internal quality, delivery, and operations processes. Work closely with other functions to optimize resource productivity. Publish lead reports detailing the number of leads qualified or disqualified. Skills: Proficient in conducting quality audits for B2B lead calls. Strong data analysis skills to evaluate call metrics and performance. Effective coaching and mentoring abilities to improve executive productivity and quality. Experience in identifying operational challenges and proposing process improvements. Collaborative approach to work closely with cross-functional teams for productivity optimization. Education: Bachelor s Degree preferred 1+ year of experience in a relevant domain

Job Description: The MIS Executive is responsible for the overall management of all reports. They provide real-time analytical support to leadership teams on issues such as productivity, quality, and other parameters. Job Role : Prepare deliverables (daily, weekly, monthly MIS Reports & Dashboards) to meet project requirements. Maintain regular correspondence with various departments. Suggest process improvements/efficiencies for sub-processes or the entire process. Provide Sales Trend Analysis Reports to management. Understand processes and requirements to generate standard Excel sheets for the Operations team. Skills: Proficient in preparing and managing daily, weekly, and monthly MIS reports and dashboards to meet project requirements. Strong analytical skills to provide real-time support on productivity, quality, and other operational issues. Effective communicator with the ability to correspond regularly with various departments. Experience in suggesting process improvements and efficiencies for sub-processes or overall operations. Capable of generating and analyzing Sales Trend Analysis Reports to aid management decision-making. Advanced proficiency in Excel to create and maintain standard sheets and reports for operational teams. Education: Bachelor s Degree preferred 1+ year of experience in a relevant domain

The PHP developer role will be part of the innovative development team and work on clever, creative and imaginative projects to automate age old systems and build in-house systems and software. The ideal candidate would be someone who is tech-savvy and comes from a technical background with a strong analytical and logical skills, someone who can analyse a problem statement and build a logic and code. Job Role : Creative and outside the box thinker Good problem solving skills Strong knowledge of PHP frameworks. Hands-on experience on both front and back end development Good knowledge of SQL and related databases. Skills: Excellent written and spoken English skills. Ability to write SEO-friendly content. Capability to provide plagiarism-free content. Knowledge of content syndication and content marketing. Proven experience in writing content for MarTech. Experience writing for B2B, B2C, and technical clients. Proficiency in MS Office SEO knowledge Familiarity with Grammarly and plagiarism software Education: Bachelor s Degree in Computers 1+ year of experience in a relevant domain

A Research Analyst specializing in primary and secondary research. Proficient in Data Analysis, Contact Discovery, Data Cleansing, and Microsoft Excel. Ideal candidates will have experience in the data mining or market research industry. Job Role : Conduct Contact Discovery through networking sites like LinkedIn and ZoomInfo to gather contact information of prospects and companies. Perform web searches on various search engines to gather relevant business information about organizations and key contacts as per client requirements. Search for various company details, including industry, address, and phone number. Acquire and extract data. Manage and analyze data. Qualify contacts/prospects by calling operators relevant to specifications. Verify that all collected data is correctly entered and in the appropriate fields. Skills: Excellent Excel skills Data Collection & Mining Data & Email Validation Email Research Primary and Secondary Research Web Research Company Profiling Job Title and Industry Research Excellent Excel skills Hands-on experience with LinkedIn and Sales Navigator Education: Bachelor s Degree preferred 1+ year of experience in a relevant domain

An ideal candidate for the Content Writer role will have a background in literature with a flair for writing crisp, easy-to-understand, effective, and SEO-friendly content. Experience in writing both long-form and short-form content for B2B and B2C clients is essential. Job Role : Write content for the company s websites. Create innovative write-ups. Syndicate published content to increase footfall. Produce plagiarism-free and SEO-friendly content. Write for social media platforms. Develop creative and catchy captions for social media posts. Write both long and short-form content as required. Skills: Excellent written and spoken English skills. Ability to write SEO-friendly content. Capability to provide plagiarism-free content. Knowledge of content syndication and content marketing. Proven experience in writing content for MarTech. Experience writing for B2B, B2C, and technical clients. Proficiency in MS Office SEO knowledge Familiarity with Grammarly and plagiarism software Education: Bachelor s Degree in Mass Communication & Journalism 1+ year of experience in a relevant domain

Job Description: We are seeking an experienced and results-driven Email Marketing Executive to join our marketing team. The successful candidate will be responsible for improving the conversion rate at different stages in the consumer lifecycle via Email Communication. Job Role : Plan and implement automated Email communication flow to increase engagement and conversion at different stages in the consumer journey. Define clear KPIs for evaluating the performance of implemented strategies. Monitor, report, and analyze performance to improve conversion rates, increase ROI, prevent contact fatigue, and optimize content strategy and journey. Develop and execute email marketing strategies to increase engagement, conversion, and revenue. Create and design email campaigns, including templates, content, and graphics. Segment and target email lists to maximize campaign effectiveness. Test and optimize email campaigns for deliverability and performance. Analyze and report on campaign metrics, such as open and click-through rates. Stay up-to-date on industry best practices and new technologies to improve email marketing efforts. Collaborate with other departments, such as Data Analytics, PPC, and Learner Engagement, to ensure campaigns align with overall business objectives. Skills: Proven track record of developing and implementing successful email marketing campaigns. Strong knowledge of email marketing platforms and tools, such as Mailchimp, Sendinblue, and Marketo. Experience with A/B testing, segmentation, and personalization techniques. Strong analytical skills, including experience with email marketing metrics and data analysis. Education: Bachelor s Degree in Computers 2+ year of experience in a relevant domain